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zgoss02New Member

General discussion

Neil deGrasse Tyson + Dyson?

Im thinking, what if you made like a vacuum called the “Neil deGrasse Dyson” and made like an advertisement about it? Like obviously it would require him to actually want to do that, but I thought it could be cool. Like a couple facts about black holes, and how they pull things in. Idk just like a marketing idea I guess but I figured it was interesting so I wanted to share lol.

1 hour ago

Jacks7113New Member

Ask the Community

Still Havent Recieved Replacement V15

I advise not sending in stuff for warranty replacement. We sent ours off 06Aug2024 and still haven’t received a device. They told us we didn’t send all the parts and only sent the cyclone. The cyclone weighs less than 7 pounds and the package shipped was 11 pounds. That doesn’t even make sense. We spent $800 on a vacuum that now we don’t even have and they just keep telling us they are waiting for approval. They are now saying 7-10 days from now so we will be going 3 months without a vacuum. Don’t send in for replacement just wait for parts.

2 hours ago

KazeNoOtoNew Member

Air quality

VOC sudden spike. Is it normal to always have been at 0?

I just noticed a spike in VOC and can’t figure out what’s going on. Opening the windows seems to help, but closing the window just spikes it back up. The fan downstairs did go down on its own after a few hours though even with the window closed. However, the one upstairs still is in the yellow.Also, I noticed that VOC has essentially always been at 0 until the spike. Is that normal?

5 hours ago

Alexandra CostaNew Member

Ask the Community

airways blocked

O meu Dyson V12 está sempre a parar com airways blocked, alguém me pode ajudar?

5 hours ago

keem85New Member

General discussion

Dented filter on a brand new Dyson gen5detect

Hi I purchased a brand new Dyson 05.08.2024, Ihve been using it for about two months. I’ve cleared the dust bit no more than 5-6 timess, but this time I noticed several dents inside it.. I am not sure if it’s from the factory, but I haven’t touched it in any way..I have repeatedly tried to contact Dyson over the phone on another case prior to this, but I usually wait one of two hours on the phone and nothing happens. It’s increasingly hard to get a hold on Dyson. I am gonna try to contact them again tomorrow about this, and hope I get in touch with them more easily now..But what do I do about this problem? Is this something I can easily fix myself?

8 hours ago

Kath55New Member

General discussion

Travel size hairdryer.

I love my Dyson hairdryer but since retiring I am travelling more. I would love a smaller Travel size hairdryer especially as we often only take carry on luggage.

9 hours ago

reagansoaresNew Member

Ask the Community

Dyson V12S Wet Tray Red Cover keeps falling off

Hi, I recently bought the Dyson V12S.Whenever I open the wet roller to empty the dirty water there is a red colour cover which keeps falling off.Also I have seen some earlier videos and the red cover looks different.Is anyone else also facing a similar issue?

11 hours ago

SadafaziNew Member

General discussion

dyson airwrap red blinking

I am writing to seek assistance with my Dyson Airwrap, which has recently stopped working. The device’s light is blinking red, and despite cleaning the filter thoroughly as instructed in the manual, the problem persists. I have also allowed the device to cool down and restarted it, but unfortunately, it still does not work.I am based in Sheffield and would appreciate your advice on the next steps for resolving this issue. Could you please let me know if there is a nearby service center where I can bring the device for inspection, or if any further troubleshooting is required?

23 hours ago

mixtralllmNovice Member

Controlling your Dyson robot

connecting to the 360 Vis Nav locally via mqtt does not work anymore - Part 2

hello!at some point in April 2024 there was a FW update that seems to have broken my ability to connecto the device locally from MQTT.Doesy anybody know the nature of the change?The local credentials are still avialable but it just seems to now work anymore. Wanted to keep this thread alive as I have not got an asnwer yet.thanks

1 day ago

beluRookie Member

General discussion

Home Assistant Integration

Hello everyone,does anyone know a Home Assistant integration with the Dyson robot vaccum? I think this would be great to give other family members without the app the ability to easily start it without going to it.Kind regards,belu

1 day ago

KazeNoOtoNew Member

Air quality

VOC sudden spike. Is it normal to always have been at 0?

5 hours ago

Alexandra CostaNew Member

Ask the Community

airways blocked

O meu Dyson V12 está sempre a parar com airways blocked, alguém me pode ajudar?

5 hours ago

Kath55New Member

General discussion

Travel size hairdryer.

I love my Dyson hairdryer but since retiring I am travelling more. I would love a smaller Travel size hairdryer especially as we often only take carry on luggage.

9 hours ago

reagansoaresNew Member

Ask the Community

Dyson V12S Wet Tray Red Cover keeps falling off

11 hours ago

SadafaziNew Member

General discussion

dyson airwrap red blinking

23 hours ago

mixtralllmNovice Member

Controlling your Dyson robot

connecting to the 360 Vis Nav locally via mqtt does not work anymore - Part 2

1 day ago

beluRookie Member

General discussion

Home Assistant Integration

1 day ago

DaknightukRookie Member

Controlling your Dyson robot

Linking the 360 Vis to home assistant

Dyson replaced my dyson eye with a new vis nav but on this model mqtt is not connecting.This is really frustrating as my last one linked to home assistant.Is there any way to go back to a working firmware or any chance dyson can help me fix this

1 day ago

otisfifeRookie Member

General discussion

Exchange Program Awful for warranty-No vacuum still since 08-14-24 -After 3 attempts with different orders

Returned our animal 2 to be replaced on the warranty exchange program-spoke with customer service a minimum of 7 times when checking my order history.1st order states shipped-2.5 weeks later still no vacuum-called customer service they said they would file a claim against ups on sept 9th and reorder and reship-2nd order states picked apparently not shipped according to my order history as of sept 24.I called again same story they will cancel order and place a new order this was sept 18th still setting in status of placed. This was the 3rd orderAll I get on the phone are unfilled promises and how bad the customer service people feel-My entire family owns Dyson products-I got them started based on our first Dyson 8 years ago. It looks like I may have made a mistake

1 day ago

Liv.ridsdaleNew Member

General discussion

Exchange complaiant

Unfortunately this comment is not a positive one for Dyson. After previously purchasing the Dyson vinca rose airwrap in December 2022 I decided to buy the matching Corrale straightener March 2023. Up until August of 2024 I had no real issue with the corrale other than general slight dissatisfaction of the heating element, then this summer the Corrale stopped charging/ powering completely. Due to working away, I recently spoke to Dyson about resolving the issue. Initially they were helpful and with some trial and error and troubleshooting I was satisfied with being told I would receive an exchange. I awaited the email confirming the exchange ,which I received, but never received a confirmed delivery date and ID. I spoke to the chat box once more and was told to package the Dyson in all its original packaging for the exchange. It was the DPD delivery service text informing me they would be there within the hour (a few days after) that was the first indication of any exchange date/time. T

1 day ago

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