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Air quality

Questions covering indoor and outdoor air quality through the Dyson App.

  • 81 Posts
  • 248 Replies
81 Posts
S
sonayNovice Member
asked in Air quality
Purifier - VOC level explained/help

Hi, our purifier is in the nursery which has a furniture set producing voc constantly. The room is about 12 m2. The air quality always show fair and goes down very slowly. The purifier has been on for 24 hrs now and the voc level went from mid fair to lower fair only. I was wondering how long does it take for the machine to purify the air? The room is isolated- door and windows are close. Thanks

320278
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3 years ago
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KosmotaurNew Member
asked in Air quality
pm 2.5 and 10 constantly at 999

Hi, For some time now, my purifier has been reporting deadly levels of PM. Even when it's on on full steam for a while. The room it's in is relatively small, and the window is closed at all times. NO2 and Voc are fine.Any ideas why that's happening? 

9774
M
3 years ago
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AlexbillyNovice Member
asked in Air quality
Air quality graph

Hello. I just set up my new hot+cool purifier. The graphs both on the machine and on the application all show nil values except from the temperature which is displayed correctly. Is this normal? How long does it take after you first activate the machine and the app so that you start see the air quality graphs? I have activated the continuous monitoring.  Thanks

4315
A
3 years ago
DavidTaylor
DavidTaylorCommunity Superuser
asked in Air quality
Extremely poor/Severe air quality

My son showed me a post on Reddit where someone has got really bad air quality, 999 on the app and display screen and it doesn’t change. Thought I would look on here for an answer but can’t see one. Anyone know what it could be?  David.

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E
Gold Level Contributor
3 years ago
Charliebrown
Gold Level Contributor
CharliebrownGold Level Contributor
asked in Air quality
My graph data is missing - Help

Morning All ... This is my first post on the Community. Hopefully I have put my question in the right place.I’ve had an issue for a couple of days now and wasn’t sure where to find an answer! Then I see a community invite. The Dyson team can clearly read minds :)My Apps graphs aren’t recording any information, its gone completed. Does anyone know how I can fix this?Thanks all :)

4152
Stuart
Dyson Community Manager
3 years ago
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Gold Level Contributor
Emma.SGold Level Contributor
asked in Air quality
Indoor Air Quality

Hello, my indoor air quality information has disappeared from the screen you see after your connected.Am I missing something, where has the button gone?

2012
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Gold Level Contributor
3 years ago
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