I just received by Dyson V10. Charged it up and on the first use it cut off after a few seconds. All 3 lights are blue when I start to use the vacuum, then it makes a humming noise and a single red light flashes, then nothing. I can wait a few minutes and try again, and get the same result. There is no blockage.
Best answer by Jack
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, especially from a brand new machine. To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Cyclone V10™ vacuum fully charged and easily to hand. If a replacement or a repair is needed, they’ll be able to confirm if this is covered under your Dyson warranty.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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