I bought a refurbished air purifier + humidifier on the promise that the machine is thoroughly tested and cleaned. However, when I received it, it did not work at all and customer service requested to deep clean the machine to see if it works. It sounds like the machine was never tested or clean as they promised. Anyone is experiencing the same? I am so disappointed with the quality. Even though it is a refurbished, it should work as promised. I pay $400 for this machine :-( . What should I do next?
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