Above and beyond customer service | Dyson Community

Above and beyond customer service

  • 20 October 2022
  • 1 reply
  • 37 views

  • Anonymous
  • 0 replies

Hi everyone! 

I just want to say a massive thank you to Dyson UK for excellent customer service.

My in-laws had a problem with the head on their vacuum, and although it was just out of warranty they very kindly replaced it within a week.

To see this level of trust from a brand these days is huge in my book, especially when considering the cost of living crisis for so many people. 

A big thank you from one very happy family. 


1 reply

Userlevel 6
Badge +5

Hi @Fishtown57 

We’ve never found fault with their service. Even when being out of warranty (within reason). It’s why collectively the family and I have always owned a Dyson. 

Charlie.

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