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Air Quality measures seem to high and driving fan high to

  • 19 November 2021
  • 3 replies
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Both PM2.5 and 10 are pegged at 999 and have been for a few days. I don’t think it’s accurate given two other fans in the house measure at nominal levels. Anyway to reset the machine or otherwise get it to read air quality accurately?

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Best answer by JoeB 20 November 2021, 10:53

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Hi @hereandnowness thanks for posting a question.

Check out the My machine/App shows a 999 Severe reading, what do I do? article in the Common questions section for help. 

Feel free to @Me if you have a follow up question. 

Thanks, 

Stuart

I had this issue a while ago and I  vacuumed the sensor intake on the rear of the unit and it fixed the issue 

Thanks to all. The swabbing didn’t work, but the vacuuming did. 

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