Given my specific health needs, I urge you to consider offering me a replacement or providing an alternative solution. The current situation is untenable, and I feel that as a loyal customer, my health and needs should be taken into account when determining resolution.
I hope that Dyson will address this issue with the urgency it requires. Please let me know how you plan to resolve this matter as quickly as possible.
Sincerely,
>Moderation edit - personal details removed]
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
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