confirming connection step 3 | Dyson Community
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confirming connection step 3

  • 5 January 2024
  • 2 replies
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Similar problem with the Dyson 360 Eye connection with MyDyson app failed but its for the Dyson Purifier Hot+Cool™ Formaldehyde purifying fan heater (Nickel/Gold)

I’ve moved the device til its almost sitting on the modem and no I’ve not reset the modem as its working just fine for every other device including the apps on my phone.

Slow connection speed?? I think not baby puppy

 

 

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Best answer by Anonymous 8 January 2024, 00:55

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@prezent Thanks for your post. The first thing I would try is: Fully powering off your modem and router -  then uninstall and reinstall the Dyson App.

@adam that does not work. I have the same issue. None of my 6 dyson fans can connect to my dyson app anymore. And all dyson has as a solution is to restart the modem. It’s not the modem, it’s Dyson. 

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