My 3 year old dc58 v6 will not hold a charge ,when I put it on to charge the blue light is on,after about 20 mins the light goes off,so should be fully charged?however when try to use it it cuts out after 30 seconds,and blue lights fkash.
Best answer by Jack
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Hi
Welcome to the Dyson Community!
From what’s described it does sound like you may need a new battery. But to make sure this will definitely resolve the issue, we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson vacuum easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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