My Dyson 360 Vis Nav with the latest firmware (RB03PR.01.07.012.3299), is showing some intermittent but extremely annoying issues. These are:
- It will not start scheduled clean (Wi-Fi connectivity issue?)
- Cannot find the dock (Sensors are regularly cleaned to no avail) - I sometimes find it with a flat battery outside zones it wasn't meant to clean that day - ran flat finding the dock. The dock is located against one wall in the open area of the family room. Plenty of space around it and plenty of artificial and natural lighting.
- It will clean outside the selected zone (Is this a mapping issue? Do I need to do a remap?)
- MyDyson App won't connect to the machine (becoming more frequent). Taking several attempts to close and start the app before connecting. I have an iPhone 11 Pro Max.
Again, these issues happen intermittently, with no changes to the environment (ie. Furnitures nor dock not moved, lighting unchanged etc). But the days when none of these issues happen are getting much less.
Is anyone else experiencing these issues? How did you address them?
Does the 360 Vis Nav and/or the MyDyson app need a new firmware update? Or is there an issue with the replacement Dyson 360 Vis Nav I now have? Please advise.
NOTE: This is my second Dyson 360 Vis Nav - this one is under a month old (received mid-Nov 2023). My first Dyson 360 Vis Nav, after just a little over a month (purchased beginning of Sep 2023), it developed a critical error [11.7.1]. The Dyson technician who diagnosed it over the phone, advised this is due to a loose wiring inside the unit. So, Dyson replaced it under warranty.
