Help! The customer service phone number is not working! | Dyson Community

Help! The customer service phone number is not working!

  • 2 May 2023
  • 3 replies
  • 82 views

Trying to contact Dyson to request a new charger for my Dyson V7 cleaner!!

 

(Moderation Edit - Tags Added/Category Updated)

Dyson Community Moderator 10 months ago

Hello @JVW99 

We’re sorry to hear that you weren’t able to get in touch with us via phone. Please get in touch via our local WhatsApp channel, where one of our team will be happy to help with your V7. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and start a WhatsApp conversation.

If you'd prefer, you're welcome to call the Dyson Helpline to speak with our experts directly. You can find their number in the ‘Contact us’ section of the page. We also offer a live chat option you’ll find there, too.

Best wishes,

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3 replies

Under warranty? You can buy one offline if not. 

Which country are you in? There only open 8 - 8 usually. 

Userlevel 7
Badge +3

Hello @JVW99 

We’re sorry to hear that you weren’t able to get in touch with us via phone. Please get in touch via our local WhatsApp channel, where one of our team will be happy to help with your V7. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and start a WhatsApp conversation.

If you'd prefer, you're welcome to call the Dyson Helpline to speak with our experts directly. You can find their number in the ‘Contact us’ section of the page. We also offer a live chat option you’ll find there, too.

Best wishes,