How can I get a status update for a Dyson Price Match request? | Dyson Community
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How can I get a status update for a Dyson Price Match request?


I purchased Dyson v15 and 4 hours later I saw price dropped 50 dollars more

 

I submitted for price match two different time but nobody come back to me

 

Really frustrated and gonna return the product

(Moderation edit - title updated)

Best answer by Jack

Hi @ridvan.beyenal,

Thanks for letting us know about this - I’m sorry if there’s been a delay in processing your price match request.

Our experts would be happy to investigate and provide a status update for you. We’ll need you to Live Chat through our Digital Assistant, so we can take some further details. Once you’ve clicked the round purple button on Dyson.com you can start a conversation with an agent by clicking the agent icon at the bottom left of the chat window. 

We’ll look forwards to speaking with you!

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Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2008 replies
  • Answer
  • December 7, 2023

Hi @ridvan.beyenal,

Thanks for letting us know about this - I’m sorry if there’s been a delay in processing your price match request.

Our experts would be happy to investigate and provide a status update for you. We’ll need you to Live Chat through our Digital Assistant, so we can take some further details. Once you’ve clicked the round purple button on Dyson.com you can start a conversation with an agent by clicking the agent icon at the bottom left of the chat window. 

We’ll look forwards to speaking with you!


Hello Jack, I already did but they did not help me on that.They recommend to call the number but there is 60 min waiting time on it

I feel helpless.I created a dispute in Paypal for this case as well

 


ridvan.beyenal how did this work out?  I’m dealing with the exact same issue right now,


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