My v8 animal after 30 seconds of usage stop working. I have to put it back to docking station for just a second or two and then is fine. Sometimes I have to re-do this every few minutes.
Any idea?
(Moderation edit - title updated)
Best answer by Jack
View original
+7
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
To confirm whether it’s the main body or battery at fault here, it would best if our Customer Care experts in your region can talk you through some simple diagnostic checks when you have your Dyson V8™ vacuum easily to hand. If a replacement part is needed, they’ll also be able to confirm whether this is covered under your Dyson warranty.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
Awaiting new battery. Great customer service
+7
Hi
That’s great news, thanks for the update! Glad we’ve been able to organise a replacement battery for your machine.
You’re welcome to come back to us here at the Dyson Community if you need further support at any point!
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
