Invoice required | Dyson Community

Invoice required

  • 11 March 2024
  • 1 reply

How can you obtain an invoice for a past order?  I do see the order history in the My Account section, but there does not appear to be a way to generate the invoice online from this order.  I need an invoice in order to clear Customs with the Dyson hardware.


Best answer by Jack 13 March 2024, 16:32

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1 reply

Userlevel 6
Badge +8

Hi @JackOnDaRocks,

Welcome to the Dyson Community!

This is something our local Dyson Customer Care experts will need to help you with - here are the Dyson Community we don’t have access to customer details and can’t intervene with individual order or document requests.

The quickest way to get in touch is to visit and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a live chat conversation with our Customer Care team. 

We’ll look forward to speaking with you!