Machine Air Quality Report Unavailable BP03 | Dyson Community
Question

Machine Air Quality Report Unavailable BP03

  • 3 December 2023
  • 2 replies
  • 100 views

I’ve had my BP03 running continuously for well over a month now with continuous monitoring turned on. However, when I check the air quality report it tells me the  report is unavailable. How long does this need to run to generate a report?  I called customer service and they had no clue what I was talking about. 


2 replies

@DarkAcid Hi there, thanks for the post. Normally, the machine should start reporting at around 24 hours.

If there’s any software issue with your machine, a factory reset will resolve it -

Note, you will need to do the initial setup again.
You can find instructions on how to do that for your smart purifier on this post:

 

It just showed up this morning. The weekly and daily results worked fine. I was talking about the longer monthly report that showed a graph over a month at a time. Thanks 

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