Hi I'm marisol 

I got a Dyson V12 Detect Slim Absolute, it was all good until it wasn't. Now I'm trying to get some information about how to get help. 

I hope my experience get better once I get some answers 

Hi everyone

Hi ​@Gerka,

Welcome to the Dyson Community - nice to meet you, and Milly!

We’d be very happy to try and help you with your Dyson V8 vacuum. Please create a post within the Community forum and provide as much detail as possible about the issue you’re having, and what troubleshooting steps you’ve tried so far. You can also include photos if that helps illustrate the problem.

If we can’t resolve the issue here, we’ll let you know how to get in touch with Dyson Customer Care for further support.

Hi Stuart this is our little fur baby Milly she has just turned 12yr old on valentine's day I have a Dyson V8 animal hoover it has been brilliant but I'm having a few problems with it lately so I'm hoping the community can help me fix it 

Hi ​@engamy54,

Welcome to the Dyson Community - we’re really glad to hear Dyson technology is helping you dry and style your hair, and also to tackle the pet hair on the floor and furniture!

Keep an eye on Dyson.com - as well as the Dyson Community forum - for any future opportunities, as well as our latest news, launches and tips. 

Hey all!! I’m a busy mom of 2 boys and a nurse practitioner. I have two golden retrievers so between my unruly hair I’m always on the lookout for the best products to maintain my hair and my houses hair problem 🫣.. Dyson is the best and we all know that but I would love the opportunity to be apart of testing any of their products! Thank you for your time

Hi, nice to join Dyson family

Hi Stuart, My name is ke. I have Dyson v10 cyclone animal. I am waiting for main body and cyclone for my machine over month. Dyson Canada is still out of stock. I do not use Dyson v10 very hard, once a week. The machine could not work just warranty expired (two years warranty). I bought the machine 2022 August. Low quality, high price and low service. I don’t know who can help me.

Hi Stuart, I have Dyson v10 cyclone animal. I am waiting for main body and cyclone for my machine over month. Dyson Canada is still out of stock. I do not use Dyson v10 very hard, once a week. The machine could not work just warranty expired (two years warranty). I bought the machine 2022 August. Low quality, high price and low service. I don’t know who can help me.

Hello everyone ,

What a great zone I have found! I was looking for a vacuum robot, and I have heard a lot of good reviews about the Dyson ones. Then I found this amazing Dyson haven, where proud Dyson’s mums and dads share their stories. Anyway!

I am Eman, mum of 3, originally from Egypt, yeah the “pharaohs” the first thing come to your mind :D

I have moved with my partner and my first kid here since 2017 and I had my other two here in UK.

I work as an Arabic Teacher and I love it! It is a part time job so I have the rest of my day to freak cleaning. As I consider it one of my stress relievers!

Unfortunately I have not had any Dysons yet but soon I will!!!  

Hi @Queen,

Welcome to the Dyson Community - glad to have you with us! 

Hello 

my Name is Queen ! 

Hello everyone,

I’m Miguel Angel, and I'm thrilled to be part of the Dyson Community. I own a few Dyson products and have been impressed with their performance and design. I also have two miniature poodles, so keeping my home clean is a top priority, and Dyson has been a great help with that. I'm looking forward to sharing tips and learning new ideas from all of you.

Best,
Miguel Angel

Hello from Greece

happy to join the community although it’s a customer service topic that brings me here. I m a Dyson fan.

i bought the V11 4 years ago and I love it. I ve converted my friends and family to Dyson, vowing for its excellence… and then my Dyson died. I m not giving up on Dyson just yet, but I do think the customer service needs more attention. Even as my Dyson was at the repair centre I was out with my mom buying her a Dyson. So like I said, I still vouch for the product I m just disappointed at the customer service and hoping to see some light through this community. Thank you and stay well !

Hello everyone! I'm Mariale

I'm passionate about hair care and styling and own two Dyson machines myself.

I'm looking forward to exchanging tips and tricks with all of you and sharing any new insights I gain along the way!

Hi @seh,

Welcome to the Dyson Community, and thanks for your introduction. We can definitely understand the need for an effective vacuum as a pet owner!

If you currently own a Dyson vacuum and need some help with it, feel free to create a new topic here on the Dyson Community forum to let us know exactly which model you own, and what sort of issue you’re having. We can help you troubleshoot basic issues. Or if you’d prefer, visit Dyson.com and click Support to get in touch directly with Dyson Customer Care team via our Helpline or Live Chat.

Hi I am Stephanie full time funeral Director in family business work with my husband Ian and one daughter Leanne,  mum of two grown up girls Samantha is the other daughter in the Royal Navy and i am to one girl 3yrs  Marina 

have two Dobermans genes the need for good hoover which at this present time is not happening 

Hi everyone. I have 2 Dyson sweepers.  I have 3 Dyson hair care products. I have the airwrap dryer, airstrait dryer and the corrals hair straightener. I love my Dyson hair products. My hair has never been healthier!

Hi folks.

I joined the community this week. I posted earlier in the week but it still hasn't been published. How long does it normally take for the moderators to publish a post?

Gareth

Hi Stuart,

I would love to post, but am confused about how to do it !!!

please help !!!

thanks !!

Annie56

Hi,

I’m Judy  and I love my old D17 upright but am getting used to my new v8 absolute hand held.  Dyson is such a great quality product I don’t think I would ever buy a different brand!!!!

Thanks for letting me be a part of the community

Judy

Hi @ethancgagnon,

Welcome to the Dyson Community!

We’re glad to have you with us, and look forward to hearing more from you - definitely sounds like you have plenty of hands-on experience with Dyson technology. Hopefully you’ll get an opportunity to try out some machines from our Beauty, Wearables and Lighting categories before too long 

Hi, everyone! Thank you, @Stuart for your efforts on this community forum. I’ve been active, but “lurking” on this community for a while now—and your posts/replies have been super helpful! I hope you are having great success in your new venture(s).

I’m Ethan! I’ve been wanting to post my introduction for months now, but life has been busy! However, I am a busy pharmacy student with a fascination and interest in Dyson as a company, as well as their unique and tech-focused product line-up! I bought my first Dyson product last spring, the V8 Origin from Target. I fell in love with the impressively quick and easy nature of this cordless vacuum, and a few months later, I bought the V12 Detect Slim (which I ended up gifting to my parents, who are obsessed with it for quick clean-ups). Shortly thereafter, I purchased a Pure Hot+Cool Formaldehyde (HP09) for myself, a Pure Cool Formaldehyde (TP09), a Gen5detect Absolute (the “Rolls Royce of vacuum cleaners”!), a Pure Cool Me (BP01), and finally am currently trying-out the Big+Quiet Formaldehyde (BP04). Clearly, I’m obsessed.

I am primarily interested in the Air Treatment and Vacuum Cleaner categories here, but am also intrigued and well-versed in the entire Dyson product lineup! I am super interested in trying out the Supersonic Nural hairdryer (even though I barely style my short, male hair—it seems super neat!), the Zone Absolute+ headphones, and the Solarcycle Morph desk and floor lamps in the future.

My intention is to become more active with this community as a way to collaborate and collectively discuss Dyson products, as well as helping out with solutions to questions/concerns/problems that I know of! As a healthcare provider and academic, I also love to discuss the engineering behind these products as well as scientific concepts in air treatment, hair/scalp-care, etc.

I hope to see a lot of you around these forums—thank you for having me here! :-)

Hello!

My name’s Saad. I’m a stockist and reseller of Dyson products in Pakistan. I love Dyson products, their impeccable design and tech tops all.

Each one of my customer who purchased Dyson products absolutely loves them. It’s great creating awareness in the local market here through means of social media marketing and otherwise.

Having spent a good 10 years in the Middle East, I aim to make Dyson products accessible to the Pakistan population.

Here’s a photo of my cat enjoying life in Karachi after moving with me from the Dubai.

Hi @Becc,

Welcome to the Dyson Community - we’re happy to have you here 

That’s definitely quite the collection you have! I’m sure your new Dyson Gen5detect vacuum won’t disappoint.

Don’t forget we’re here to help if you need any advice on getting started!