Hi all,
I am trying to get a new Battery for my Directors v8 Cordless Dyson however I’m not sure it’s genuine.
I can’t find the Serial Number, I’ve attached a picture of the label...
I’ve tried scanning the QR code, and attached where it takes you...
What do you guys think?
Hi
Welcome to the Dyson Community!
A serial number is unique to each individual Dyson machine, so replacement batteries won’t include this - only the one originally supplied with the vacuum. The machine’s original serial number could also be located behind the clear bin, inside the handle or behind the filter - depending on the model. We would only be able to guarantee a replacement battery is genuine when purchased directly from Dyson, or from one of our authorised retailers.
Can you let me know which country you’re based in? I should be able to help guide you to the right replacement part on the Dyson website.
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