No tracking number provided. What to do next? | Dyson Community
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No tracking number provided. What to do next?

  • 29 September 2023
  • 3 replies
  • 783 views

I currently and wondering if there is an issue with Afterpay and Dyson because I have been waiting on a tracking number since Sept 17th 2023 when I made the order and have already made a payment with Afterpay but still no tracking number I am in contact via email with costumer service but they are asking for a number I never received so where is my money going is I haven't received a number.

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Best answer by Anonymous 29 September 2023, 12:13

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3 replies

If they’ve not shipped it, there won’t be tracking ID. You’re best option is to call Dyson directly, having them run a search against your address/order information. If they took payment, they should have a record. They shouldn’t need a tracking it to find it! 

Userlevel 5

They only provide the tracking ID when it ships. If it hasn’t left, it won’t have a tracking ID!

I’m dealing with the same thing. Payment been taken and I made a payment already yet still no word on where my airwrap is. Dyson is no help and keeps giving the run around. Idk what to do 

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