Return Faulty Parts? | Dyson Community
Skip to main content
Solved

Return Faulty Parts?


Can I Return Faulty Parts? 

Main Body and Cylinder Has Just Been Replaced Under Warranty, What Do I Do With The Original? Is There a Way I Can Return It To Be Recycled?

Best answer by Jack

Hi @JB1994,

Welcome to the Dyson Community!

Dyson machines and components are made of high-grade, recyclable materials. At the end of their lifespan, you can dispose of them responsibly at your convenience at household recycling centres that accept WEEE waste.

Outside of the EU, there are similar schemes in place - these can vary from country to country.

Hope this helps!

View original
Did this article help you find an answer to your question?
This inactive topic has now been automatically closed. For help or advice, please create a new topic.

3 replies

Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2008 replies
  • Answer
  • June 5, 2024

Hi @JB1994,

Welcome to the Dyson Community!

Dyson machines and components are made of high-grade, recyclable materials. At the end of their lifespan, you can dispose of them responsibly at your convenience at household recycling centres that accept WEEE waste.

Outside of the EU, there are similar schemes in place - these can vary from country to country.

Hope this helps!


  • Author
  • Rookie Member
  • 1 reply
  • June 5, 2024

Hi Jack,

The Machine Is Only 2 Months Old and I Wondered If The Original Faulty Parts Could Be Collected and Repaired To Be Resold As Reconditioned? 

 

Thanks,

Jordan


Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2008 replies
  • June 5, 2024

Hi @JB1994,

Thanks for this additional information. We’re not able to offer a service for the collection of unwanted machine parts at this time - so our recommendation would be to dispose of them for recycling at a suitable nearby WEEE collection facility.

I’ll make sure this suggestion is passed along for you, though!

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings