Sent old dyson back for recycling | Dyson Community
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Hi I sent my old dyson back for recycling when should I receive the £100? 

 

Kind regards 

 

Hi @Annelouise,

Welcome to the Dyson Community!

Under the terms of the recent UK Dyson Trade In offer, you’ll receive your money back via the original payment method within 14 days of your old machine being received by Dyson and confirmed as eligible.

If you have any other questions on this, the UK Customer Care team are best placed to help. Please visit Dyson.co.uk and click the round purple button to launch the Dyson Digital Assistant. 

If you’d prefer, you can call our UK Helpline on 0800 298 0298 (available from 8am-8pm Mon-Fri, and 8am-6pm on weekends).

Hope this helps!