I have a V10 absolute cordless vacuum cleaner, just out of warranty. It keeps cutting out every few seconds . It has a new battery after the troubleshooting app suggested this was the fault
I read on line that they have a repair service where the unit is picked up by courier , repaired and returned for £99 but when I tried to book this I was told what part was probably faulty and the cost for that at £105 plus then the pick up etc for £99 .
I feel this is a con. How can they possibly know what part is failing and why this tremendous cost for a repair . I,m guessing they don,t want to repair it but want me to purchase new but with a two year life span I feel I will be better going for a different brand . Has anybody else had this sort of problem ?