terrible management response | Dyson Community
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Question

terrible management response

  • 25 July 2024
  • 0 replies
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We have 2 air purifiers amongst other dysan fans. One just won’t register the water tank. 4 calls to customer service already plus one direct call with a manager.  And STILL NO REPLY OR HELP!  Does the management team lack that much power that they can’t make a decision and call back a customer as they “promise” or are they deliberately just avoiding trying to resolve the issue. 
 

we are a dysan family and own tons of their product. Have usually been so happy.  This time is just shockingly bad. 

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