Do the bristles of the brush bar tend to get sticky over time? I’ve had my V10 Animal since 2019 and clean the brush heads regularly. This last cleaning I noticed that the bristles on the brush bar are sticky. I’m curious if it’s due to age or if there was something in my carpet. Note: the carpet never felt sticky to the touch.
Solved
V10 Animal Brush Bar is Sticky
Best answer by Lubhani
Hi
Welcome to the Dyson Community!
It’s not normal for the bristles to become sticky during ordinary domestic vacuuming - this would be most likely due to a substance they’ve been exposed to during use.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Cyclone V10™ Animal and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Hi
Welcome to the Dyson Community!
It’s not normal for the bristles to become sticky during ordinary domestic vacuuming - this would be most likely due to a substance they’ve been exposed to during use.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Cyclone V10™ Animal and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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