V11 leaving dust piles behind when i pull | Dyson Community
Question

V11 leaving dust piles behind when i pull

  • 25 November 2023
  • 2 replies
  • 53 views

Good morning, I’ve not had this vacuum too long and it started to leave little piles of dust behind when I pull the stick back towards me. It’s most noticeable in our carpets. I’ve checked for blockages and cleaned it thoroughly. It’s still picking of the majority as the bin still fills up.

anyone got any suggestions or tips! 
 

thanks

elaine


2 replies

@Mrsk1969 Thanks for your post, even knowing that you checked for blockages, it does still sound like that’s the culprit to me, some places may not be obvious - so go ahead and follow along with this video guide:

Also, make sure the filter is clean and check the main head for any debris, too.

Good luck.

 

Thanks for this, I actually followed this video and cleared the blockages before I posted. I might to do it again maybe?

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