Announcement: The Dyson 360 Vis Nav™ robotic vacuum launches on the Community

Earlier this week in Tokyo, Japan, James Dyson unveiled the next generation of intelligent robotic vacuum cleaners - the Dyson 360 Vis Nav™ robotic vacuum.

Today, we’re very excited to make an announcement of our own! We’ve updated our existing robot content to include the Dyson 360 Vis Nav™ robotic vacuum - adding to the already rich content we have to support owners with product onboarding, in-app functionality, through to maintenance and common queries.  

This update includes: 

• An update to our TWO existing community sections - For the discussion and sharing of product knowledge;
  1. Homepage Category - ‘Robot vacuums’.
  2. Knowledge base Category - ‘Robot vacuums’.
• Updated copy, onboarding and support material, including embeddable YouTube links applied to our existing 33 articles and 8 subcategories - individually designed to help onboard and support owners;
  1. Robot vacuums subcategories;
     • General discussion - For general discussion and help.  
     • Setting up your home - For discussion and advice on preparing the home, connectivity, through to the first clean. 
     • Scheduling, mapping and zoning - For discussion and advice on using In-App scheduling, mapping and zoning features.
     • Controlling your robot - For discussion and advice with controlling the robot, In-App features, manual controls, and more.
     • Maintaining your robot - For discussion and advice on general maintenance, including filter information, charging, general cleaning and more.
  2. Knowledge base subcategories;
     • Your robot vacuum and the Dyson App - To help owners become familiar with the Dyson App and help their onboarding experience.
     • Robot vacuum maintenance - To help owners with key static content for cleaning, maintenance, charging and further support.
     • Common questions - To answer common questions around charging, usability and more. 

If you’d like to share any feedback on the Dyson 360 Vis Nav™ robotic vacuum, or have a suggestion for further content, please leave us a comment below. 

To learn more about the Dyson 360 Vis Nav™ robotic vacuum, the unique Simultaneous Localisation and Mapping (SLAM) technology, including dust detection, obstacle avoidance and wall detection, visit the Future of clean article. 

Be among the first to hear when the Dyson 360 Vis Nav™ robotic vacuum will be available in your market, don’t forget to register your interest via the sign up page in your market.