With the exciting news that the Dyson Zone headphones are set to launch to even more markets, delivering pure Dyson audio with industry-leading noise cancellation and purified airflow to the nose and mouth of every owner, we’re very excited to make an announcement of our own!
We can now share the expansion of our Community to include a bespoke discussion forum and knowledge base - designed to support owners with product onboarding, in-app functionality, audio, purification, through to maintenance and common queries.
This expansion includes:
- Two NEW Community sections - For the discussion and sharing of product knowledge;
- New Homepage Category - ‘Headphones’.
- New Knowledge base Category - ‘Headphones’.
- Eight NEW subcategories, individually designed to help onboard and support owners;
- New Homepage subcategories;
- General discussion - For general discussion and help.
- Setting up your headphones - For discussion and advice on pairing, connectivity, audio and purification.
- Controlling your headphones - For discussion and advice with controlling the headphones audio settings, In-App features, manual controls, airflow and more.
- Maintaining your headphones - For discussion and advice on general maintenance, including filter information, charging, general cleaning and more.
- Air quality - For discussion and advice on the air quality settings, including the In-App graphs and airflow data.
- New Knowledge base subcategories;
- Your headphones and the Dyson App - To help owners become familiar with the Dyson App and help their onboarding experience.
- Headphones maintenance - To help owners with key static content for cleaning, maintenance, charging and further support.
- Common questions - To answer common questions around charging, usability and Voice Assistant.
- New Homepage subcategories;
Alongside these new sections, we’ve also made a few changes to the homepage layout. Including ‘Headphones’ as a selectable option under our ‘Join the conversation’ section, and the creation of 3 new bespoke badges - these will be awarded to those community members that participate and support each other the most in this new category.
If you’d like to share any feedback on the headphones, our content or have a suggestion for further content, please leave us a comment below.
To learn more about the product, the audio solution, how it helps to tackle the urban pollution problem and so much more, visit our Dyson Zone - Dyson's entry into audio article.
The Dyson Zone headphones haven’t launched in my country yet, can I find out when they will?
Be among the first to hear when the Dyson Zone headphones will be available in your market, don’t forget to sign up using the announcement page on your local Dyson website. Selecting ‘Headphones’ in the top navigation.