WiFi Configuration
All Dyson connected machines are not compatible with
- WEP encryption
- WPS button
- IPV6
There is no limit to the number of products that you can connect to your Dyson App. There is also no limit to how many app accounts that a product can be connected too.
Air Treatment - Generation 1
All TP02, TP03, HP02, HP03, or DP01 products are members of our first generation of connected air treatment products and have their power button at the bottom.
Our first generation of connected products will only connect to a 2.4GHz network. Most routers are dual band and have a 2.4GHz and 5GHz network, so if your product is struggling to connect, you may need to disable the 5GHz network just while you complete the connection. Once connected, the 5GHz can be re-enabled.
Air Treatment - Generation 2
All TP04, TP07, TP08, TP09, DP04, HP04, HP07, HP09 and PH01 products are second generation connected air treatment machines and have their power button located above an LCD screen.
All second generation air treatment machines will connect to a 2.4GHz network and a 5GHz network.
If you are unsure which generation of the Air treatment machine you own, visit our ‘Understanding which Dyson Air Treatment machine I own’ article.