We have a Dyson Purifier hot + cool formaldehyde a couple weeks old, we used it as a fan mainly for a few days of light use.
today we tried it on hot mode, however it started to divert air to the back, when we tried to change this from the remote we hear the motor trying to change it back which made a bit of a rumble and nothing happened!
The strange thing its giving cold air at full speed coming out the back but the front gets hot but no air… and if we have it on cold cold air only comes from the back and we cant change it.
things I tried
New batteries
resetting the Dyson
turning it off and on again
Trying it on different angles
Making sure the firmware was up to date
But nothing fixes it, its just been in the same place for a few weeks, we don't have kids or pets, for a £700 heater it hardly lasted a month! im really up set about this as I bought this one as thought its a good one and will last at least several years.
has anyone had this happen to them before or know how to fix it?
Although im thinking best things to do is to return it
Best answer by Stuart
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