Hey @Fishtown57

I’ve been racking my brain trying to find a solution and I’m no closer to finding an answer or even replicating this on my own purifier. 

I did find a screen in the ‘Using machine’s modes’ in the app. Pressing the remotes information button cycles different display option, including WiFi. 

I’m not sure how you’d turn it off.. 

@DavidTaylor seems to be the resident guru on the  hub. Maybe he’ll know.. 

@Fishtown57 Great questions! 

@Kibbleb Surprisingly this isn’t something I was even aware of. 

I’ve been playing/testing the purifier I have and made a discovery. This occurs when the Wi-Fi is switched off manually. It can be switched back on by holding the power button down between 5 - 10 seconds.

This power button is not the one of the remote, its the one on the purifier. See my very crude arrow on the image..

It would be great to know if this fixes it.

David. 

Hi @Fishtown57, @DavidTaylor, @Kibbleb.

Great to see a conversation in this space! 

David’s right.

Connectivity can be enabled or disabled by pressing and holding the purifier's ON/OFF button for 5 seconds.

If you’re still having trouble connecting or re-enabled the Wi-Fi, visit our ‘Connecting to your Purifiers, Humidifiers and Heaters’ article.

Hope this information was helpful. 

Muneep.

Dyson Community.

Hi @DavidTaylor 

Fixed. My daughter held the power button in when turning it on for the first time. 

I’ve set her up on the app, so it shouldn’t happen again. 

Thank for the help!