Humidifier Water Level - App Alert | Dyson Community
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Humidifier Water Level - App Alert

  • 13 May 2022
  • 3 replies
  • 126 views

My tank runs out of water and doesn’t notify me each time. Wi-Fi is correct as sometimes it notifies me on my iPhone and Apple Watch and sometimes it doesn’t. I am at home almost every day all day. Why is this happening?!

(Edited by moderator – Moved to a new category and Tags added)

Hey

Its possible the purifiers lost connection to the cloud. In my experience this happened when it’s moved from one location to another or when there’s a power cut / the WiFi recently drop. 

Try this post. 

Kirby 😃


My first suggestion would have been to check your phones OS. Making sure the *Notification option hasn’t been toggled off. 

Restarting the machine is also a great idea. 

David.


Hello @mtark1,

Hopefully your issue was resolved by now, going through the reset/power cycle on your Dyson. If you’re still having trouble, let us know and it’ll be our pleasure to assist you further.

Best wishes,