Lost my Dyson HP7A remote | Dyson Community
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Lost my Dyson HP7A remote

  • August 17, 2024
  • 1 reply
  • 1286 views

Hello, i broke my Dyson HP7A remote control, now i cant control temperature, fans speed, etc. So my question is what can i do? I can’t buy separately remote control.

[Moderation edit - title updated]

Best answer by Jack

Hi @szymong99,

Welcome to the Dyson Community!

As a Dyson Autoreact purifier, your machine does not offer connectivity with the MyDyson™ app - which is an alternate way of controlling and scheduling for some models.

You’ll need a replacement remote control, which are available to order directly from Dyson. If you haven’t been able to locate the right replacement remote via the Dyson website you'll need to speak directly with our Dyson Customer Care experts in your region.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2008 replies
  • Answer
  • August 20, 2024

Hi @szymong99,

Welcome to the Dyson Community!

As a Dyson Autoreact purifier, your machine does not offer connectivity with the MyDyson™ app - which is an alternate way of controlling and scheduling for some models.

You’ll need a replacement remote control, which are available to order directly from Dyson. If you haven’t been able to locate the right replacement remote via the Dyson website you'll need to speak directly with our Dyson Customer Care experts in your region.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team.

We'll look forward to speaking with you!


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