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Controlling your Dyson headphones

Controlling your Dyson OnTrac™ or Dyson Zone™ headphones.

  • 4 Posts
  • 11 Replies
4 Posts
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Controlling your Dyson headphones
How do I control my Dyson Zone™ headphones using my Apple Watch?HEADPHONES - CONNECTION JOURNEY

 Dyson Zone™ headphones Apple Watch The 6.2.23380 update to the MyDyson™ app brings you the ability to control and interact with your Dyson Zone™ headphones using your Apple Watch (requires watchOS 9.0 or later).You can access and adjust Equaliser (EQ), Active Noise Cancellation (ANC) and airflow settings, check remaining filter life, and view real time air quality (AQ) and in-ear sound level data. Quick and easy control, on the go!Battery and filter life levelsIn-ear sound levelsAir quality levelsANC and EQ controls If you’ve not yet download the MyDyson™ app or paired your Dyson Zone™ headphones, take a look at the Dyson Community articles below: Downloading the MyDyson™ app Pairing your headphonesWe’d love to hear what other features you’d like to see!

16922
H
Silver Level Contributor
1 year ago
H
harrischristieNew Member
posted in Controlling your Dyson headphones
ANC During calls

I was unsure why I couldn't enable noise cancellation when in a teams call for work, I came on here to look to see if I was missing something but it appears that this is an intentional feature by Dyson. I think this should be changed perhaps with a software update as working in an office there is usually multiple calls going on around me and without noise cancellation it makes it very difficult to listen to the call I’m on whilst also hearing everyone else around me.I understand this feature was created to give you awareness of how loud you are speaking however this should be an option for the user. I don't see the point in disabling the option to switch between ANC and Transparency mode when in a call.I would love to hear back on this and hopefully my feedback can be passed on to those at Dyson as I'm sure I wont be the only one with this issue.Thanks.

401
Jack
Dyson Community Manager
4 days ago
J
Jcc546Novice Member
asked in Controlling your Dyson headphones
Dyson Zone - Listening with a USB-C to USB-C

Hello 👋🏻 I tried using the included USB-C to USB-C cable to connect the Zone to my phone to listen that way but it doesn't work.I have a Samsung Galaxy S22 Ultra, it will recognize that a device is plugged in but it only sends it power, it doesn't recognize it as an audio device. If I use the in-flight adapter with a USB-C to 3.5mm adapter and connect it to my phone's USB-C port then my phone recognizes the 3.5mm adapter as an audio device and send out the audio.Is there a way I can use the Zone wired and connect it to my phone with just a USB-C to USB-C cable? Thank you!

7035
ernables
Silver Level Contributor
1 year ago
M
Matt JamisonRookie Member
asked in Controlling your Dyson headphones
How do I change the Device on app

How do I change the Device on app @Kaelan 

1033
M
1 year ago
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