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Controlling your machine

Get advice on or post a question. Asking how to control your Dyson robot machine and using the Dyson App.

  • 3 Topics
  • 7 Replies

3 Topics

G
GEMRookie Member
asked in Controlling your machine

Wandering robot - Direct cleaning?

Can I make my robotic vacuum cleaner take a direct route from its base to the room to be cleaned?  At the moment it sets off and wanders around the hall before going into the chosen room to clean. (Moderation Edit - Tags Added/Updated Category) 

3
kellym
Community Moderator
18 days ago
K
KibblebSilver Level Contributor
asked in Controlling your machine

360 Heurist - Robot Offline

Hi My friend has a Robot Heurist and it’s showing as switched off in their App. They’ve put it on the dock and it doesn’t come on. Is there an off and on switch? Does anyone know what they can do to try and fix it?Thanks. Kirby(Edited by moderator – Tags added) 

2
K
10 months ago
K
KibblebSilver Level Contributor
asked in Controlling your machine

360 Eye - Docking issue

Hi everyone. I’m hoping someone can help or at the least point me in the direction of support content. I recently redecorated and had to move my robot dock. When plugging it back in, I made sure it was in the same place with nothing in front of it. On two out of three occasions the eyes has had trouble docking. Does anyone have a suggestion on what it could be or what I can try to fix it? Thank you in advance. 

2
Stuart
Dyson Community Manager
10 months ago
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