Controlling your machine
Get advice on or post a question. Asking how to control your Dyson air treatment machine and using the Dyson App.
- 19 Topics
- 86 Replies
The screen on our air purifier has gone completely blank. The fan still works and when you use the app you can see the air quality data, so it seems like everything is still working except the display. I’ve checked that it’s not on Night mode and pressing the i button on the remote control doesn’t change anything. I’m stumped!
Have had my machine for a little over a month now. It was purchased brand new at my local Best Buy. That being said, this has happened randomly about the 4th time now. The Dyson app will report with a red ! mark oscillation disabled. I go in my room to take a look and sure enough, the fan has stopped oscillating. Per the app. I use my remote and hit the oscillating button and it starts working again. What is causing this issue? I am still in my return period and wonder if this is an early failure warning to come? I use the oscillation breeze mode exclusively with this machine on 24/7.
My bedroom is way way too hot. Since turning the Dyson on 6 hours ago the temp has gone up from 23 to 24 degrees and even though humidity is set at 50% it refuses to drop below 63%.It's a bloomin expensive purchase to be hotter and more uncomfortable. What is the issue?Help (Edited by moderator – Moved to a new category and added Tags)
My tank runs out of water and doesn’t notify me each time. Wi-Fi is correct as sometimes it notifies me on my iPhone and Apple Watch and sometimes it doesn’t. I am at home almost every day all day. Why is this happening?!(Edited by moderator – Moved to a new category and Tags added)
Hello! Just a few features that would be very nice to have. Need to be able to control machines from a web interface / web page from web browsers, so that they could be controlled from desktop computers as well.More integrations such as with IFTTT would be really useful.Need an option to get notifications/alerts as emails as well, such as filter replacements and malfunctions, not just as mobile notifications.There are no Android widgets for the mobile app.It would be convenient to be able to choose the app's home screen so that the first screen that opens up could be the remote controller screen. Thanks!
Hi, I have the DYSON PURIFIER HOT+COOL FORMALDEHYD model and I have it on auto all day and night. My problem is it continuously blows cool air and can get very draughty during the day and the room gets cold in the night. So recently I’ve turned it off at night time but surely this shouldn’t be the case. Is there a way I can adjust the temperature so it’s warm at night and preferably during the day. Many thanks in advance,Terry (Edited by moderator – tags added)
Dear Team, I have recently purchased two Dyson Air Purifiers (TP07) at New Delhi, India. I noticed that during the day, the screen display is dimmed and at night it is clearly visible. My mother and father are struggling to read and see the display clearly during the daytime. Is there any way the display brightness can be adjusted ? I shall really be thankful for your suggestion. Sincerely, Varun
I have and hot and cold pure. I set the temperature at 20 degrees and set it going. The room can then get to 25 + without the fan switching off (I know this as it heats my daughters nursery and she has a room thermometer.) does anyone know why this is happening. It just doesn’t seem to turn itself off when the temperature is reached? (Edited by moderator – tags amended)
Using auto mode my air quality is good and below the auto target but my hot/cold formaldehyde HP09 doesn’t go onto standby/idle. Thought that this was the purpose of using auto mode. There’s still airflow even though the app shows airflow as off. I’ve only had the machine for a day and still fathoming it out. (Edited by moderator – tags amended)
We recently bought a Hot+Cold Formaldehyde Purifier. The air quality in our home is measuring surprisingly well considering our city location, so we have had the machine on standby but on ‘continuous monitoring’.Should the air quality worsen, will the auto mode turn the machine on to start purification? Or would we need to leave the machine on for this to work? Is there any benefit to leaving the machine on at all if the air quality is good and the temperature is mild (British Septembers don’t usually need fans or heaters!)? Any thoughts welcome!
The built-in LCD screen on our Generation 2 machines shows the particles and gases your purifier is actively removing. It also displays the current room temperature, humidity and much more… Just press the (i) information button on the remote control to scroll through the on screen options.Want to learn more about these screen and what the particular levels mean?You can do this two different way:In the Dyson Link App. Once your machine is connected, press the settings icon in the top right, then select ‘Using your machine' and chose 'Your machine's display screens'. Visit the ‘Viewing your machine's air quality graphs’ article to read about the Indoor and Outdoor air quality. If you have any specific questions, feel free to post these below.Thanks.
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