Dyson Upright and Cylinder vacuums
Dyson upright vacuum - Animal3 - Poor suction
I am truly disappointed in the Animal 3. I had the original many years ago and absolutely LOVED it. What is the point if it consistently clogs up with dog hair? We are frequently taking it apart to unclog it. With in 10/15 mins of vacuuming I stopped it to move furniture and it wouldn’t turn back on! apparently it is getting too hot to use after a certain amount of time! For the amount of money we spent on this, its no better then a $150 vacuum we bought before this one. I just don’t understand. (Moderation Edit - Tags Added/Title Updated)
The worst Machine ever - Feedback
This machine does have great suction, but that is all it has. The attachments are not user friendly, and it will NOT stand up on its own. Takes me about 15 tries to get it to stand upright by itself. This is REDICULOUS! It gets clogged and you have to tear it apart to reach anything. This machine was made by a man NO doubt.
Dyson won't stand up because the wheels don't drop down - Any suggestions?
Usually when we've finished vacuuming we just stand the machine up and the wheels drop down, but it stopped doing this 2 days ago. I'm pretty handy and like to fix things when they break, so started looking in to the problem. I removed the cover over the filter and motor to get a better view. On operating the mechanism I could see a clear plastic "cog" that had a piece broken off it. I can probably glue this back together but it won't last very long so is like to buy a new one - but I can't see they part listed anywhere.Can anybody advise on how I can buy this part?
DC41 filter cannister won't fit properly - HELP (Pictures Included)
Greetings. I am attempting to troubleshoot my elderly (she’s 91) neighbor’s DC41. I cannot figure out why the filer cannister won’t fit properly (there is a large gap between the bottom of the cannister and the lower unit intake port). Based on everything I see nothing is broken, and she swears that she has never replaced any parts or otherwise. Totally lost on this one. Helllllllllp.
Animal 2 - cord hook for handle
The cord hook is on the wand. However the length of the wand is cumbersome, for example makes it impossible to vacuum stairs. Is there a part that can be connected to the handle to hold the cord? Some pictures seem to show a cord hook on the handle. Help before I break my neck tripping over the cord that cannot be securely stored.
DC20 broken contact head replacement 904486-20
I am not having any luck finding a replacement contact head for my DC20 stowaway and the machine works perfectly well having replaced a few other parts. Can anyone help me with finding a replacement as i am reluctant to dispose of a perfectly working vacuum cleaner.
Dyson Stowaway - Trouble removing the brush
Dyson Stowaway, the vacuum head is on the end of the vacuum hose. Not obvious how to remove and replace the brush. Have removed the grille and see two torx screws on sides of the center ring, but it doesn’t look like removing those will enable removing the brush. Besides, the ends of the brush are captured in sockets at each side of the vacuum head and no evident way to pull those side walls out to free the brush.
Dyson DC25 brush motor not spinning - Any advice on repairing?
My 9 year old Dyson Ball DC25 brush motor is not spinning. The brush quit spinning as a hair ball was stuck on it. I removed the brush and removed/cleaned per the steps listed on Dyson’s site. Reassemble the brush and pressed the power button and the brush was not spinning. I pressed the reset brush button next to the power button and it still not spinning. What are the failure/break points that might have the issue that I can check next? Switch? Relay? brush motor? Please advise.
Dyson DC25 Tool Clip - Fitting
Hi, I don’t even know what this part is called, but in the holder for the brush head on the side of my DC25 Animal, there is a spring clip of sorts to hold it in place. I accidentally popped it out and I can’t work out how it fits back in! I’ve attached some photos and is someone could enlighten me I’d be most grateful. I’ve attached photos.(Moderation Edit - Tags Added/Converted to Conversation)
Hair straightener charging issues - Out of Warranty Repair
My straightener can’t keep a charge. It shuts off on hybrid mode after 45 sec despite being fully charged. When the cord is attached, it will stay on for the same amount of time, then turn back on, heat up again, and the cycle will continue. The time it works has continued to become less and less. I purchased the item 3 yrs ago, but it’s been giving me these issues for the past year. I finally called today, and was initially told I would have to drive it into a service center, even if it was under warranty, for it to be looked at bc it is likely the motor. I called back, and was told they only will receive the item by mail if under warrantee, otherwise you need to physically take the item to a service center for it to be assessed. Needless to say, I don’t live nearby - I live 6 hrs away. So I was basically told I can’t have the item fixed. This makes no sense to me. Online it says to call customer service for info on where to send items that aren’t working. Has anyone else been told yo
Dyson Cylinder - Is there an adapter to use different cleaner heads / brushes?
Hello together, first of all i hope you understand my problem/questtion :) Since i am not an native english speaker, I prbably dont use allways the exact terms. I own an old Dysen, DC08 which i really like. Unfortunately, the cleaner head in worn, so I cant use the origianl one anymore. But i got two other cleaner heads from a newer version (think it is DC29) and from an even older version (DCxx). Are there adapters, so I can use for example the cleaner head form DC29 with my cleaner DC08?Thanks in advance for every answerThomas
Need a replacement part: 917260-01
Hi,I saw that this part is out of stock, so I called Dyson and the service representative said that part 967365-01 is compatible. He then told me that there might be back stock available. I was told that I had to register my machine in order to be notified when the part is in stock and he proceeded to register my machine over the phone. He assured me that after talking with a supervisor, he would email me a summary of our conversation. I tried to log into MyDyson, but I found that I was not registered. I registered my vacuum. I did not receive an email from Dyson, but the service rep gave me an email address “firstname.lastname@example.org” I emailed my query about the parts, but I have received no response. I found part 967365-01 at an overseas seller and inquired about its compatibility with CY18. He responded that it is not compatible. I am confused and a bit frustrated because I don’t know if the parts are compatible I can’t use my machine without part 917260-01. Where might I find help for t
Tracking - How do I locate my vacuum order?
i had an issue with my dyson ball2, which is still under warranty. i called Dyson and they made it very easy to return my unit by dropping it off for Pack and Ship service at the UPS store. my unit was delivered a couple of days later to Dyson, and on March 3rd i got an email that my repair was completed, and it was on its way back to me… they even gave me the tracking number to follow the return.. it has been all downhill from there. it has been 7 days, and i still dont have my vacuum back! the tracking number they gave me still says “ a shipping label has been created”… no progress on the return. Calling customer service is a joke, they refuse to give me an answer as to where my vacuum even is… telling me they understand my frustration is even MORE FRUSTRATING! just tell me where my unit is…. I can tell you, this is the last Dyson product i will ever purchase… im heading to the store right now to buy a replacement… the service center can keep my Dyson! 😡
Dyson DC50 replacement motor head.
Hi, we have a DC50 animal ball upright. The brushes will not spin so I assume the motor may be at fault.I have had a look online and seen a complect head replacement for sale. I need to check that this will fit our appliance. The picture of the head looks a little different than the one on ours. We moved over to New Zealand a few years ago, so my question is will this one fit. Photos attached. Thanks.replacement head old head(Moderation Edit - Tags Added)
DC40 Extension Hose WANTED
Dyson dc40I’m looking for an accessory hose to put on the wand as a tool. I do not need a replacement hose.The wand is very unwieldy and I have to hoist it over my shoulder to use the cleaning tools. A hose that attaches to the tool end of the wand may solve that problem. Or a hose from another model that may serve the purpose.Elizabeth JonesSt George, Utah (Moderation edit - Sensitive data removed/Tags Added)
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