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Corded vacuums

Dyson Upright and Cylinder vacuums

187 Posts

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ClaravacuumgirlNew Member
asked in General discussion

dc25 hepa filter not stying in

Help, please! I have a DC 25 which is great.  Recently the ball stops rolling and I realised that the heap filter had come loose.  We replaced it, but the problem is recurring.  The part seems to click in but not stay clicked in.  Any ideas please?  Many thanks 

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Jack
Dyson Community Manager
2 hours ago
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Duraace9spNew Member
asked in General discussion

animal 3 wont rotate. nothing stuck in intake side/pickup

The animal 3 wont rotate.  Wife popped the brush head off. Nothing. Took it apart for the easy stuff, container,  wand, side, air filter, brush head etc.nothing. It’s all clean (and wobbly which I assume is normal) but neither the brush section or ball section will rotate allowing you to vacuum.  I’ve tried calling Dyson, but between that failure and YouTube videos I have found no answers.  Suggestions appreciated. Thank you

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2 days ago
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Frustrated68New Member
asked in General discussion

Dyson CY27 (big ball) to Dyson DC19 (yellow cyclone), tools

PLEASE. Is there anyone that can help me?My daily driver is my CY27 (big ball). I have recently had a new lounge carpet and cannot push the self adjusting head through it. I still have my DC19, with a turbo head. I need an attachment that allows me to connect the turbo brush from the DC19,to my CY27. (I think I have bought just about everyone on sale at Amazon).I would be eternally grateful, if someone know the solution.

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Jack
Dyson Community Manager
3 days ago
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DeniseDeniseNovice Member
asked in General discussion

DC11 replacement washable filter

I have the DC11 cannister vacuum which is no longer being supported by Dyson. While washing the  rectangular sponge-like filter, I ripped it and I can’t find any on-line source for a replacement. Is there some product I can buy and cut to fit to use as a replacement?

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3 days ago
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PieroNew Member
asked in General discussion

Suitability part n. 970180-01 eith dyson floor dok v12

Hello, i would like to know if:- the part n. 970180-01 works also for floor dok V12-  the part n. 970180-01 is suitsble for V15I already have a floor for for v12 and i want to use it also for a V15.Thanks. 

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3 days ago
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VerdoroNew Member
posted in General discussion

rear wheels

When I disengage handle on my DC 24 to vacuum, rear wheels will not touch the floor, stay in up position help plz

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5 days ago
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Abandoned UserNovice Member
asked in General discussion

DC7, DC11, DC14 replacement filters

I have a Dyson DC 11. it needs a replacement filter.Actually have three Dyson vacuum cleaners and all of them are no longer supported. But I paid for all of them, and all of them work. But I can’t seem to get a filter, which seems like it would be the simplest part to obtain.Since Dyson doesn’t support these anymore, what am I going to do about filters? is there some third-party vendor that I can get something comparable from?I absolutely hate the fact that I paid so much money for these machines and now they’re all rendered useless for a lack of a simple replacement part.

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8 days ago
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South2northRookie Member
asked in General discussion

Wheel has come off my corded Dyson Ball Upright

I noticed a few weeks back that the righthand wheel was coming loose on my 2 year old vacuum cleaner. I have the suitable torx screw bits to tighten it up. Recently it came loose again, but wasn’t biting tight and today, the wheel has come off and the screw can’t be tightened. I think the inner plastic the screw bites into has stripped.Does anyone have any suggestions to repair this? I was thinking, if I can get hold of a matching screw which is longer, I can get past the stripped plastic, but would need to know what sort / size of screw this is?Thanks in advance.  

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12 days ago
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DizzyDizzyNew Member
asked in Using your corded vacuum

DC24 Adjust Brush?

Our DC24 seems to be sucking up too much carpet pile. Is it possible to raise the brush in order not to wear out the carpet? Thanks in advance. DD

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24 days ago
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Emma-wNew Member
asked in General discussion

canister vacuums out of stock online

Hope anyone knows anything about dyson canister vacuums being out of stock for so long (in Canada). Are they discontinued? I asked dyson customer support, they keep saying no ETA

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1 month ago
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PomoNew Member
asked in General discussion

spare parts dyson dc25 vacuum

I’m currently looking for a spare Lower duct hose for my Dyson DC 25 animal vacuum but nobody seems to have any including Dyson themselves any ideas where I can get the part Thanks

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1 month ago
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Ail23Rookie Member
asked in General discussion

which model Dyson does this fit ?

Hi can anyone advise which model Dyson this waste canister will fit? I think it may be a DC07 but sure some of you will be much more knowledgeable than me! Please let me know 

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1 month ago
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Penny GSYRookie Member
asked in Using your corded vacuum

Where can I purchase a cylinder?

My beloved Dyson cylinder vacuum died on me - it had had a good life.  I’m in Guernsey and wanted another Dyson, the only one I could find locally was an upright machine which I purchased.  It is very good but so incredibly heavy and I find the attachments unwieldy.  I would like a cylinder like the one I had before but looking on Dyson UK and other sites - there are none for sale - is this correct?  Thank you.

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1 month ago
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Viking21New Member
posted in General discussion

A great DC-18 hack

I have an ageing DC-18 & it was loosing suction due to a widening hole in the hose to the power-head.I fixed it by slipping a piece of 2 inch bicycle tube over it.  It had to be long enough to cover a cpl inches above & below the hole to get decent friction & a few smaller zip ties on it.  It wasn't easy getting it on, bunching it up like a wet sock at times & spending more time on it than I wanted but patience paid off.It worked beautifully & restored suction to 100%, it was like it was new again.Please share as this was a relatively easy fix.

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1 month ago
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hev67Rookie Member
asked in Using your corded vacuum

telescopic hose to long

Hi I have recently purchased a multi floor upright Dyson and am struggling with having to pull out the whole telescopic hose before handle will unlock. Can this be overcome in anyway at all as find hose is just to long for some quick jobs like sofa etc after grandchildren have been. Only other way I can find is to pull fully out take apart and use flexible hose part which is a bit long winded for a 20 second job. 

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1 month ago
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AYatesNew Member
asked in General discussion

V10 stress fracture around the handle

I notice this seems a common topic on various forums. I purchased a top of the range expensive product and expected it to last. I certainly didnt expect the plastic casing to fracture causing suction loss. Has this issue been resolved on newer models or replacement parts? 

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1 month ago
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ShartabbNew Member
asked in General discussion

Dyson Cinetic Big Ball animal 2 hepa filter replacement

Hello I was wondering what anybody know where I could get a replacement HEPA filter please 

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Jack
Dyson Community Manager
1 month ago
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David SNew Member
asked in General discussion

Clip for DC08T wand/extension

Hi I have lost the white clip and spring as in the photo here. Does anyone know where I can get one? Alternatively if the schematics are still available (plus the spec for the spring) I could print one on my 3D printer? I don’t want to spend 65 quid on eBay for a used item when all I need is the clip - thanks!

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Jack
Dyson Community Manager
1 month ago
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GeoWNew Member
asked in General discussion

DC11 vacuum - cannot separate plastic wire connectors to motor

Good morning all...I have managed to dismantle my DC11 without too many problems but for the life of me I cannot manage to separate the two plastic connectors going to the motor. Have watched a couple of YouTube videos and seems they should simply pull apart. For whatever reason mine will not pull apart!!!!Not sure what these plastic connectors are called.Anyone else had this problem or can suggest how to separate the connectors. Any help would be appreciated.Thanks GeorgeTopPost Reply  

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1 month ago
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pc66Novice Member
asked in General discussion

stubborn dirt brush for a Dyson Ball Animal Origin

can some one help with this pleasetrying to find a stubborn dirt brush for Dyson Ball Animal Origin bought last year.part numbers  918508-01 and  971429-01 do not fit- both are too small and/or wrong shape/stylethis is driving me nuts as I’m sure it’s an easy one to solveonline guys at Dyson are really frustrating as they insist 971429-01 does fitPLEASE check your items as they do NOT fitSo, is there a stubborn dirt brush for this particular vacuum or not?Pictures attached  

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1 month ago
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AlanjohnNew Member
asked in General discussion

DC08

Can anyone help with a cyclone release catch for the Dyson DC08serial number A 23175

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1 month ago
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LindaWickNew Member
asked in General discussion

What model doesnthis belong to ???

Hello, clearing out my mum’s house as she’s now in a home.  We’ve found four old corded Dysons and this brand new floor tool !! Does anyone know what model this would belong to ?   TIA

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Jack
Dyson Community Manager
1 month ago
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RahulNovice Member
asked in General discussion

Wheels coming apart gen5detect

gen5detect purchased in Jan 2024 from Goodguys.Both wheels on Motörhead has come off within 2 weeks. This is the 2nd set, as first one we got had the same problem but somehow goodguys provided the replacement.now we awaiting for the new Motörhead.Lot of people seems to have this problem and Dyson is doing nothing other than directing customers to contact helpline which is of no help.Either there is major design flaw or the quality of the parts is inferior.How can I return the unit and get refund as goodguys are refusing to take the unit back?Thank you  

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1 month ago
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PennyBNew Member
asked in Maintaining your corded vacuum

Is it safe to wash my Dyson vacuum's cyclone pack?

I have a DC25 and as part of cleaning it I ran water through the cyclone but now see that this is not advisable. Please can you tell me if I should replace this part (if available) or whether it is possible to dry it without affecting its function. Thank you.(Moderation edit - title updated)

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1 month ago
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pato_londresNovice Member
asked in General discussion

Dyson DC38 - Needs a new motor

Hi everybody. We have a trusty DC38 in good condition which only needs a new motor. In our opinion the best small ball Dyson ever made. Can anyone help? Point us in the right direction?

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1 month ago
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