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Dyson Upright and Cylinder vacuums

182 Posts

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Retro.51New Member
asked in Using your corded vacuum

Problem with dust leakage - Dyson Small Ball Vacuum Cleaner

My Dyson Upright Small Ball Vacuum Cleaner is leaving lines of dust at the edge. Has anyone else had this problem? 

2
E
Gold Level Contributor
1 year ago
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Gold Level Contributor
GraceWoodGold Level Contributor
asked in Maintaining your corded vacuum

Dyson Ball - Suction stuck on hose

Hi,My fathers dc24 ball animal only has suction from the hose instead of the floor head. Does anyone know if this can be fixed or do I need to have it repaired? Thank you.

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A
1 year ago
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arrowheadRookie Member
asked in General discussion

Dyson vacuum hard to push on carpet - Help!

it is very hard to push on the carpets , this has only started the last few weeks.can anybody help  thank you. (Moderation Edit - Tags Added/Category Updated) 

7
J
Bronze Level Contributor
6 months ago
J
JeanaghNovice Member
asked in General discussion

Cordless V7 won't work when you attach vacuum head

I have a V7, without any attachments it runs fine, soon as you put an attachment on, it won't work. I pulled it apart, cleaned it all, cleaned the connector points with alcohol. Some attachments now work fine but put the head on, it won't work.  Please help(Edited by moderator – Tags added) 

4
J
1 year ago
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IainBallardNew Member
asked in Maintaining your corded vacuum

DC 25 Upright vacuum - Brush Bar Not Spinning

Hi. Hope someone can help please? I have a DC25 that the brush bar has stopped spinning. It spins for about 2 seconds & then stops. I've cleaned it inside & around the bar. Can someone please advise what part has gone faulty?Many thanksIain (Moderation Edit - Tags Added/Title Updated)

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M
6 months ago
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SessillyNew Member
asked in Using your corded vacuum

Filter light even with a replacement filter. V10. Help!

The filter light on my vacuum kept flashing, so I ordered a new filter - it’s an Amazon knock off, but all the reviews said that it worked just fine. I just put it in and the same thing is happening… My vacuum also appears to not really be sucking anything up, Everything seems to be blowing out of and around it - I got it about a year ago but I don’t use it that much so I don’t think I could’ve broke it. I don’t know what to do!

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Gold Level Contributor
1 year ago
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SteveNew Member
asked in Using your corded vacuum

Dyson DC41 Animal - Burning smell

Hi all - my upright started to emit burning smell from brush bar and the bar itself stops Turning after short time - I have removed both sides of bar to clean them but still same issue - any other thoughts ? 

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11 months ago
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JerryKRookie Member
asked in Maintaining your corded vacuum

beater bar not spinning

Beater bar not spinning on my animal upright 

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Dyson Community Moderator
Community Moderator
1 year ago
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BevNew Member
asked in General discussion

DC50 loss of suction - Any Suggestions?

Hey everyone my DC 50 has suddenly lost full suction, no blockage anywhere!any ideas?bevx

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6 months ago
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Ringyou9New Member
asked in Using your corded vacuum

Dyson Ball

I have had enough problems with this Dyson Ball… 1st you CANNOT vacuum any carpets with it, 2nd now the brush will not work… I am very disappointed with this vacuum… Was told there is nothing better than a Dyson… I’m sorry i paid over $300 for this pile… Won’t buy another...

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Dyson Community Moderator
Community Moderator
1 year ago
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SusanRookie Member
asked in Using your corded vacuum

Dyson Upright Animal 3 set up - Help connecting the clean head

I can’t get the head to attach to the body of my new Animal 3. All the instructions say it clicks in place, but mine is not lining up. Help!

3
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1 year ago
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Soccermomx1Rookie Member
asked in General discussion

Advice WANTED - I have a 12 + year old Dyson, should I repair or replace??

Lose of suction, took apart to clean and inspect found the internal hose within the ball showed 3 cracks in the small amount that is visible. You can only see once machine is turned over. My Dyson is 12 plus yrs old. I can not fix problem by myself so would need to find a service place or send back.  Is it worth to get fixed? Or should I just buy a new one? I’m concerned if I get it fixed will I continue to need replacement because of age of machine? Any insight would be very welcomed,  thank you, soccermom⚽️ (Moderation edit - Title Updated/Tags Added)  

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S
1 year ago
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dlevendoskyNew Member
asked in Using your corded vacuum

Dyson Animal 2 attachments

Hi- I just purchased a Dyson Animal 2 and when using the long attachments I find it very hard to maneuver.  The attachment arm is very rigid due to the attachment within the “arm”.  The vacuum also falls over as I am trying to use the attachment.  Is it user error on my part?  

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Dyson Community Moderator
Community Moderator
1 year ago
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mcline06New Member
asked in Maintaining your corded vacuum

Upright vacuum cleaner - Ball Animal 2 - Brush Bar Not Spinning on one side (left, shorter side).

I’ve looked on several different sites and Youtube videos on what could be going on, but can’t quite seem to figure this out.  I’ve been able to remove the cleaner head, removed hair from brush, and cleaned the electrical sensors, but the left side of the brush bar still won’t spin when running.When it’s off, I’ve noticed the left side spins almost too easily.  When compared to the right side, which works properly and has a “tighter” spin to it when spinning manually while off, the left side just spins around too easily almost as if it’s not attached properly.  Not sure how else to explain it really but I’ve tried everything I can find and it’s still not working.  The one step I couldn’t complete was removing the brush bar entirely.  According the directions I found a T10 torx should work to remove the 4 screws still holding the brush on, but I couldn’t get those off even with a T10.  Kinda stuck (no pun intended). (Moderation Edit - Tags Added/Title Updated)

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1 year ago
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yingNew Member
asked in Maintaining your corded vacuum

How to clean the Dyson Cinetic™ Big Ball Origin

Hi team:Pls give me the guide how to clean the Dyson Cinetic™ Big Ball OriginAnd I have clean the filter ball by water directly , and it’s not easy to dry and have a little bad smell, If I can’t wash the filter by water , how can I clean it ?thx

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1 year ago
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schmittcpNew Member
asked in General discussion

Animal 3 - Wand stuck in upright position

I own a dyson ball animal 3 extra upright vacuum cleaner (U1J-US-PNB0130A), less than one year old.  It was working fine, but the other day it became stuck in the upright position.  I checked the entire length of the hose and there is nothing blocking the hose. Nothing else I found on youtube or other web searches have helped.   Are there any ideas of how to fix this?  If not, where can I return it to be fixed?  I am in Pittsboro, NC and there are no Dyson stores nearby from what I can tell. Thanks

1
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6 months ago
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vahawkeyeNew Member
asked in Maintaining your corded vacuum

Dyson DC25 brush motor not spinning - Any advice on repairing?

My 9 year old Dyson Ball DC25 brush motor is not spinning.  The brush quit spinning as a hair ball was stuck on it.   I removed the brush and removed/cleaned per the steps listed on Dyson’s site.  Reassemble the brush and pressed the power button and the brush was not spinning.  I pressed the reset brush button next to the power button and it still not spinning. What are the failure/break points that might have the issue that I can check next?  Switch? Relay? brush motor?  Please advise. 

2
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1 year ago
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Harperkdz3New Member
asked in Maintaining your corded vacuum

Multifloor 2, no suction in hose

My Dyson Multi floor 2 works great on carpet and floors. I have absolutely no suction through the house when trying to use the attachments. I have taken the machine apart, cleaned the filters, removed blockages. Nothing hads worked. What else can I do?  

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Gold Level Contributor
1 year ago
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andcroNovice Member
asked in General discussion

Dyson won't stand up because the wheels don't drop down - Any suggestions?

Usually when we've finished vacuuming we just stand the machine up and the wheels drop down, but it stopped doing this 2 days ago. I'm pretty handy and like to fix things when they break, so started looking in to the problem. I removed the cover over the filter and motor to get a better view. On operating the mechanism I could see a clear plastic "cog" that had a piece broken off it. I can probably glue this back together but it won't last very long so is like to buy a new one - but I can't see they part listed anywhere.Can anybody advise on how I can buy this part? 

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10 months ago
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Riya153New Member
asked in General discussion

Dyson Purifier - Helping with Dust Mites - Recommendation

Hi,I am new to this community. I am looking to buy a purifier for my son as he has been recently diagnosed with dust mite allergy! He coughs non stop at night and none of us are able to sleep. Im trying to keep the bedding and room as clean as possible but it doesnt look like its enough to stop him from coughing at night. Im looking for a purifier. I have read through a lot of reviews but no one seems to have mentioned anything about dust mites! Does anyone have dust mite allergy and which purifier would help me tackle this issue? Any advice would be great! Thanks in advance

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Stuart
Dyson Community Manager
8 months ago
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fjake9364New Member
asked in General discussion

Dyson Upright power switch failing to turn on/off - Help?

The on and off switch on my  Dyson Ball Animal 2 Total Clean you have to quick flick back of switch, sometimes several times to get it to start

2
B
Bronze Level Contributor
7 months ago
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Vac2023Novice Member
asked in General discussion

Sulphur Smell - Vacuum issue

Hi, does anyone have any suggestions of what would suddenly be causing a strong sulphur/electrical fire type of smell in a Dyson DC54 vac? Thanks

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1 year ago
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AnyssaNew Member
asked in General discussion

Hair straightener charging issues - Out of Warranty Repair

My straightener can’t keep a charge. It shuts off on hybrid mode after 45 sec despite being fully charged. When the cord is attached, it will stay on for the same amount of time, then turn back on, heat up again, and the cycle will continue. The time it works has continued to become less and less. I purchased the item 3 yrs ago, but it’s been giving me these issues for the past year. I finally called today, and was initially told I would have to drive it into a service center, even if it was under warranty, for it to be looked at bc it is likely the motor. I called back, and was told they only will receive the item by mail if under warrantee, otherwise you need to physically take the item to a service center for it to be assessed. Needless to say, I don’t live nearby - I live 6 hrs away. So I was basically told I can’t have the item fixed. This makes no sense to me. Online it says to call customer service for info on where to send items that aren’t working. Has anyone else been told yo

3
A
1 year ago
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jotsuiNovice Member
posted in General discussion

DC20 broken contact head replacement 904486-20

I am not having any luck finding a replacement contact head for my DC20 stowaway and the machine works perfectly well having replaced a few other parts. Can anyone help me with finding a replacement as i am reluctant to dispose of a perfectly working vacuum cleaner.

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Dyson Community Moderator
Community Moderator
11 months ago
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rogic9Rookie Member
asked in General discussion

DC25 brush bar isn't spinning - Any ideas?

i've recently had a problem with the brush rotor on the front of my vacuum cleanerit stopped spinning so i checked the support pages and followed the instructions.then i checked youtube for answers.  i found a video of someone who had a broken white power cable in the side assembly of the device.this is exactly the same place as my device.  i followed the instructions and soldered the cable back together which worked.here's the URL https://www.youtube.com/watch?v=iuS3EKAoUQEi checked out the Dyson community and other people have posted problems with their front brush not spinning so it seems to be a common problem. e.g.Help my DC25 brush bar isn't spinning - Any suggestions? | Dyson CommunityDC 25 Upright vacuum - Brush Bar Not Spinning | Dyson Communitymy problem is that the soldered connection has broken again.i looked at the possibility of replacing the white cable but though i can access the connection in the side assembly hinge i cannot get to the connection in the front brush con

4
M
6 months ago
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