Cordless vacuums | Dyson Community | Dyson Community
Visit Dyson.com Visit Dyson.com

Cordless vacuums

Dyson Cordless stick, Multi-directional and Handheld vacuums

199 Topics

W
whyaretheresomanyv15vacuumsRookie Member
asked in General discussion

PLS. Why are there SIX V15 models to compare between? It's absurd.

There isn't even an easy way to compare them. I have to open up each by pressing ‘see details’ to understand the differences. Then, I have to either use photographic memory or write EXTRA NOTES to remember how they are different. V15 AbsoluteV15 Absolute +Detect +Detect Detect PlusDetect Extra Oh, and they all share the same reviews!

0
W
11 hours ago
S
SaqibV15New Member
asked in General discussion

Dyson v11 Outsize floorhead

I got an outisze a long time back but now it seems as if there discontinued after speaking to Dyson customer service. I'm looking for the XL floorhead, I've looked everywhere I've pressed notify me back in September shall I close that door or shall i wait I'm using the standard head and it's fine but it takes a long time to clean my house. Is it completely gone as customer service said or I've seen a thread saying it hasn't been but they've been off dysons website since September. I've also checked all the after retailers like partscentre espares and many more. Please advise

1
R
11 hours ago
I
indinferRookie Member
asked in General discussion

Recommended storage and organizer for Outsize. Dok? Other?

I just received the Dyson Outsize. I like free standing rather than being attached to the wall. But besides that, the Outsize came with 6 attachments and the furniture cleaning kit which is 3 more attachments. How do I keep all this organized? I found the Dyson Dok here: https://www.dyson.com/support/journey/tools/970778-01.But it looks like it has a place for only one attachment. What about the other 8 attachments? I found this expansion bracket on Amazon here: https://www.amazon.com/dp/B096NWGW2R/?coliid=I1CGGXM7JDYSU8&colid=2YLS7QHLY3WN5&psc=1&ref_=lv_ov_lig_dp_it.But it looks like I can only store organized another four. What about the remaining 5? Then I found this alternative stand for vacuum cleaners here: https://www.amazon.com/dp/B08CVRH3MF/?coliid=I33JUXSFLX8LYT&colid=2YLS7QHLY3WN5&ref_=lv_ov_lig_dp_it&th=1.So for a third of the price of the Dyson dok, I can store the vacuum and four attachments. Before, I got the Dyson Cyclone V10 Absolute with the do

4
C
11 hours ago
A
Anthony77Novice Member
posted in General discussion

Dyson DC35 Battery Life

Hi All, Dyson DC35 Multifloor Battery lasting no longer than 30 seconds before flashing light and cutting outBought new battery charged till light went out on charger before use but after initial use same problemCheck battery with multi meter showing 20.8 volts Plug into charger again 20 minutes later light goes out on charger battery shows 21.9 volts and lasts just about 30 seconds again. I understand that once the light on the charger goes out the battery should be fully charged but to charge a battery is normally a minimum of 4 hours So do I have a battery problem or charger problem I know its not a blockage I have run the machine completely stripped downI would be most grateful for any help or advice Thank you Peterisn't tech wonderful when it works (Moderation Edit - Category Updated) 

12
A
18 hours ago
DavidTaylor
DavidTaylorSilver Level Contributor
published in Maintaining your machine

Understanding Battery DegradationSPOTLIGHTED POST

Since the community became inclusive of all Dyson technology, of late, I’ve responded to discussions surrounding the Cordless vacuums and their battery life expectancy. Specifically, on the belief these should  last for a substantial time past their warranty expiration.Having a working knowledge of battery development, I wanted to share my own opinion on this subject.Battery failure is sadly unpredictable. It exclusively can’t be tracked to a singular cause, and it is important to note that this doesn’t just affect vacuum batteries but any rechargeable battery in modern society. The battery in power tools, remote control cars through to that of the rechargeable AA/AAA batteries in use around the home, all fall foul of degradation over time.A combination of sources can influence the capacity, discharge, and operation of these batteries. These sources are inclusive of, overcharging, undercharging, discharging, local temperature, local humidity, component maintenance, and prolonged impact

2602
O
20 hours ago
C
Chris DRookie Member
asked in Maintaining your machine

V8 red light specifically flashes 4 times

What is the problem if the red light flashes 4 times only, not 12. I’ve looked it up & only one place I’ve found specifically states it will be a problem with the motor, not the battery. (As it would flash 12 times if it’s the battery) Every where else, including Dyson customer services just say, ‘if a red light flashes, it’ll be the battery.’It’s been working fine for 4 years. I’ve had no reduced power over recent use. Yesterday went to use it & no power, the power light just flashes red 4 times when triger pulled or put back on docking station.Any help would be much appretiatedChris

2
C
1 day ago
P
PykalaniemiNovice Member
posted in Maintaining your machine

Dyson V11 out of warranty repair nightmare

So I have tried to get our ~3 year old V11 repaired. I understand that it’s not covered by warranty anymore. After the initial contact I was give a repair refrence number and was told box would be sent in which I can send my defective unit for repair. Two weeks passed. No box. I have tried to reach customer service now at least 5 times over the last week with pretty disappointing results. I either get a standard bulk email reply after which nothing happens or over chat I’m promised that the box will be sent expedited. No box. No tracking number or confirmation.Last attempt provided an answer back noting that my issue has apparently been solved so no further action was necessary. This was an answer to email where I have been trying someone to actually read my first email where I’m asking what’s the status of my repair order.Needless to say this has been the worst customer service experience I’ve had with any electronics so far. I am saddened to see once great brand gone this bad. I cann

4
P
2 days ago
J
JoffreyNovice Member
asked in Maintaining your machine

Cordless V7 Motorhead Brush bar - Part purchase - 3 Prong vs 4 Prong - My solution

One can buy a new brush bar for £27.50, but the Dyson website does not tell you that this is the 4 prong old version. If you want a 3 prong brush bar, your have to buy a complete Direct Drive Cleaner head which contains a 3 prong brush bar, but it will cost £60. Rather expensive when all that is required are the brushes to be replaced.My solution was to cut a notch in the 4 prong brush bar just above the brush so that the brush itself  can easily slide out. A similar notch on the existing 3 prong brush bar enables the old brush to be removed and replaced with the new one with a touch of glue at the notch to hold the brush in place. This has worked very well for some time now and avoids paying for a complete direct drive cleaner. 

0
J
2 days ago
3
353ReneeRookie Member
posted in General discussion

cordless V7 motorhead

I have a SV11 V7 Animal USA. I cannot get a roller replacement because my brushbar has 3 prongs which is now discontinued. I understand that a need to purchase a different Motorhead that has 4 prongs so i can get rollers as needed. I dont know which motor head to buy. Im looking for a part number so i will get the right one the first time.

2
S
2 days ago
M
MRB2752Novice Member
posted in General discussion

Cleaning the floor tool on a Cordless V7 Animal

Wondering how deep a dive I can take into cleaning the floor tool of my V7? I realize I should not submerge it. Can I go deeper than a small brush and Clorox wipe?

4
Stuart
Dyson Community Manager
4 days ago
D
DexNew Member
posted in Maintaining your machine

Unable to troubleshooting via Dyson WhatsApp - Appalling Customer Service

Purchased a v7 cleaner direct from Dyson with 2 year guarantee 18 months ago. Machine is now totally dead. Started the WhatsApp procedure with Nadia and went through everything. Absolutely no difference, machine is dead. Nadia then ends conversation and no response from anyone at Dyson.  The cleaner therefore is scrap because no one at Dyson will honour the 2 year guarantee. Spent £250 on this thing and left with nothing. Absolutely outrageous.

1
Jodey
Community Moderator
4 days ago
E
Elaine ingledewNew Member
asked in Using your machine

Charging a new Cordless V8 - No Power

So yesterday I collected my new v8. And on unpacking I did turn it on. After putting it on charge I then registered it to read the manual. It was at that point I realised my mistake. After googling the problem I have tried to reset the battery, but it still won't move from the one bar status. Any suggestions would be most welcome. (Moderation Edit - Tags Added/Category Updated)

2
Jodey
Community Moderator
5 days ago
S
SkiNew Member
asked in Maintaining your machine

V10 stopped working.

My V10 has stopped working - All blue lights come on and it will not start. The trouble shooter says I need a new body for £79.However none available, but new ones are for sale.There seems to be a lot of issues with the V10 on the forums - concerning this matter - is there a fault with these cleaners?How long do I need to wait for fork out £79 to buy a new body?It’s not as if the cleaner has had much use, but had it a while.  (Moderation Edit - Tags Added) 

2
E
5 days ago
T
the_cable_guyRookie Member
posted in General discussion

TERRIBLE Customer Service!!

After one year, my Dyson v11 Turbo stopped working.  I called support and it seems the motor on my unit failed. There were no replacement units in stock but I was advised that they would get an upgraded unit shipped out.Two weeks later after not receiving the replacement unit, I called back. I gave them the serial number and they asked my address to confirm it. After giving them my address, they advised that that was not the address on file. I went back and forth and waited on hold for 30 minutes while they checked with security. When thy got back on the line they gave me the address they had on file and sure enough the last person I spoke with duplicated the street name with the city name, then they advised that they had not received my defective unit back. What? No one asked me to ship it back! They said I needed to ship my defective unit back (EVEN THOUGH IT IS STILL UNDER WARRANTY) and in a few weeks after receiving it, they would send me a replacement.I took it back to COSTCO wher

2
T
5 days ago
L
LagositeNovice Member
asked in Using your machine

Omniglide, Micro, Digital Slim, V10 Compatibility

I have a V10 and recently bought an Omni-glide. They both have unique and intersecting use cases. As I live in a small flat, I'd like to keep only one. Is there a way to use hose extension for the omniglide? (Maybe from one of the other slim, micro or light models) Would anybody know if that would fit? As that would definitely make me just keep the Omniglide. 

6
Jodey
Community Moderator
6 days ago
J
JefferiesRookie Member
asked in General discussion

V15 laser head compatibility?

Hi everyone! Does anyone know which Dyson the laser head is compatible with? I’ve got a V8, V10 and V11. Will it work on all three? Thanks,Jeff.

4
Jodey
Community Moderator
7 days ago
M
MountgroveNew Member
asked in General discussion

Cordless Battery cross-compatibility chart?

Hi I have purchased the Dyson outsize absolute cordless vacuum cleaner. It has features of the V11 and V15. I am also considering buying a lightweight Dyson but only if I can use the batteries that I already own . I am struggling to see any "bare" cordless devices that may be cross compatible with the same battery. In general why don't Dyson make cross compatible devices that use the same battery? Surely this would be better for the environment and save a lot of money for customers? The practice is quite common when purchasing power tools which are cross compatible with devices from the same brand. ("Bare" unit).

1
kellym
Community Moderator
8 days ago
A
agrinceRookie Member
asked in General discussion

Can I use my UK bought Cordless SV15 in the US if I change to a US battery pack?

I am trying to find out if I can use my dyson SV 15 bought in the UK when I go back to the US.I have called UK and US Dyson Customer support on this. I called the US one two times. The first time he said he would get a supervisor and then dropped the call. The second time, the man who answered didn’t know. I called UK support but could not understand the torrent of information from someone who is not a good English speaker. The Internet says yes in places and no in places.Can someone in Dyson please post definitive information on this? It is most annoying to get vague and contradictory answers. I joined the community today as I don’t know whether to pack the machine or not.   

2
A
8 days ago
W
wayneklapkoNovice Member
asked in General discussion

Waiting 10 months for a fix to the trigger switch on a Dyson V10 stick vacuum - HELP!

Is this some type of scam Dyson run hoping that you will buy another of their vacuums while you wait 10 months for them to fix a trigger switch on your stick vacuum, I could have bought a switch on eBay and did it myself but I thought NO send it to the experts …. this is what their page states read HASSLE FREE ….The Dyson GuaranteeAll Dyson machines come with a hassle-free guarantee. This includes the repair or replacement and ongoing support of your machine. I have emailed Dyson UK and nil replies great customer service DYSON… (Moderation Edit - Tags Added/Title Updated)

6
W
9 days ago
H
HamzaNew Member
posted in General discussion

an upright cordless dyson

I love all 4 of my cordless dyson’s but I also love the bulk of my ball animal, light ball and dc 40. I am not so fond of the cord as it just gets in the way.So I had made a Little drawing of a design for a cordless dyson with a digital motor. Dose any one agree.

1
Jodey
Community Moderator
9 days ago
S
Sad_aboutRookie Member
asked in General discussion

Does anybody know when cleaner heads and wands come back in stock in the USA market?

Does anybody have a clue When cleaner heads and wands come back in stock in the USA market? I've been waiting for 2 months. And it seems not only my problem. Does Dyson want me to order not original garbage for use? My dog destroyed the original wand and brush. And now Im using 50$ Chinese vacuum cleaning up my house, watching on my V11 and don't understand why I bought this thing.

4
kellym
Community Moderator
10 days ago
D
DudleianNew Member
asked in General discussion

Max power on my V6 only lasts a few seconds. Help

Several years old V6 that has worked fine until the last few days - it seems to be fully charged but when it's running and i activate the Max power feature it lasts a few seconds then cuts out. back on the charger for a couple of munutes and it seems fully charged again. Filters are clean, machine is empty - anyone got any suggestions please?

1
J
10 days ago
IamLegend
IamLegendNew Member
posted in General discussion

Dyson V15 Laser head attachment - Am I sad for enjoying cleaning?

 

2
kellym
Community Moderator
11 days ago
S
Sue212New Member
asked in Maintaining your machine

My Cordless is cutting out (Not Pulsing) - What can I do?

My v7 is fully charged. After about 5 seconds it stops, I plug it back it and it indicates it is fully charged and it will go again. This happens 3 to 4 times and then finally works fine until the charge is gone.It’s not pulsing just stopping this happens on boost as well as normal. Very annoying.  (Moderation Edit - Tags Added/Title Updated) 

2
J
13 days ago
P
press604pascalNovice Member
asked in Maintaining your machine

The black mesh sponge in my Dyson V10 broken apart and got caught in filter

It is almost impossible to keep filter clean now.

11
K
14 days ago
Terms & ConditionsCookie settings