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Cordless vacuums

Dyson Cordless stick, Multi-directional and Handheld vacuums

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MairaNew Member

asked in General discussion

i bought airwrap in dysonturkite.Then I moved in USA .I does not use

i bought airwrap in dysonturkite.Then I moved in USA .I does not use here .I am traveler so i would like to use everywhere with converter

1 day ago

MairaNew Member

asked in General discussion

i bought v11 absolute amazon usa 19 month ago, but does not good vacumm

I bought my product from amazon website 19-20 months ago. Now the shooting power of my product has decreased and there is a color change on the plastic of the chamber part that does not go away.

1 day ago

JackoNew Member

asked in General discussion

ankersonNew Member

asked in General discussion

Dyson V6 (SV03) Compatible Cleaner heads

I have a Dyson SV03 and the motor head needs to be replaced. The one I have has the part number 60865, but that does not seem to exist on the website and the one suggested by Dyson is 949852 or 966981. Are these interchangeable, and will they fit?

3 days ago

AlanT1954New Member

asked in General discussion

Cordless V7 - Cuts out after a few seconds after using Max power mode - Suggestions?

HelloAfter the V7 Vacuum was charged for a full day, the unit can be switched on and runs OK until you switch to Max power. After approximately 5-10 seconds the machine cuts out ant the blue light then flashes.At this point the unit will not power on (in either normal or Max power mode). If you then charge the V7 for a few minutes it will then power on and switch on, but once again, if you switch to max the problem repeats.Has anyone else come across this problem?Any advice will be appreciated.ThanksAlanT1954

3 days ago

ProvenceRookie Member

asked in Maintaining your cordless vacuum

Cordless DC59 - Clean Head Wiring Broken.

We own 5 Dyson Vacuum cleaners so we are loyal. However in the last 5 years we have had to buy 5 rotating heads for our DC59 and its always the same problem. The wires between the main connection to the vacuum to the motor in the brush head break A new one is expensive but I am now fed up with soldering and rebuilding the head. This is an obvious design flaw and does anybody have a solution?

3 days ago

clock44Rookie Member

asked in Maintaining your cordless vacuum

V7 Fluffy. Flashing red 10 times, but occasionally will work normally - Recommends welcome!

I have a 4-year old V7 Fluffy, that has recently developed a fault.Most times, it won’t start, with the red LED flashing 10 times. If I’m patient and try it enough times, the cleaner may start. Once started it runs OK until I stop it. Subsequent restarts may be OK but sooner or later it reverts to sulking and giving me the red-eyed wink 10 times.Research suggests that 10 flashes on a V7 indicate a motor fault, not a battery fault. But as the cleaner does occasionally run, I’m wondering if I have a dirty or faulty connection somewhere.The problem has nothing to do any attachments, as it occurs even with no attachment.Suggestions welcomed.

3 days ago

Robert H WeinsteinNew Member

asked in General discussion

V15 Purchased from COSTCO, would like Dyson Submarine™ wet roller head as an accessory

I have recently Purchased V15 from COSTCO last month August 2023, would like Dyson Submarine™ wet roller head as an accessory. Went will it be available?

5 days ago

afeathers1Rookie Member

asked in General discussion

V15 HEPA Filters out of stock for 1+ years - Any help please?

Does anybody know where to get V15 HEPA filters? I’ve been signed up for the in-stock alert for more than a year, and checked back in every few weeks or so, it seems it is always out of stock.We spent money on this machine because it’s supposed to be the best for allergy sufferers, and it’s done great, but it is useless if I can’t buy consumable parts when I need them. Am I missing something? Or have margins on these vacuums really not bought any inventory or supply chain security whatsoever? I am out of filters and will be selling my filter-less V15 on Ebay and not looking back if there’s really nothing available… (Moderation Edit - Tags Added/Converted to Question)

5 days ago

northshieldsNovice Member

asked in Maintaining your cordless vacuum

V11 Absolute Cutting Out - How to resolve - Help needed!

I have a V11 Absolute which is just out of warranty. The problem I have is that increasingly it will cut out just for a second or so and then start up again. I have cleaned every nook and cranny I can think of and put on a new filter but nothing seems to make any difference.Any suggestions would be gratefully received. (Moderation Edit - Tags Added/Title Updated)

6 days ago

Tim ElliottNovice Member

asked in Maintaining your cordless vacuum

Cordless V10 pulsing/cutting out on max (but not setting 1 and 2)

I got the pulsing and worked through clearing all blockages. I washed the filter (a new one in October 2022) and let it dry overnight. This solved the issue for setting 1 and 2, but I still get the issue when on MAX. (Edited by moderator – Moved to a new category/Tag added)

6 days ago

MJJRookie Member

asked in General discussion

V15 Detect Absolute Torque Head - Strange Noise - Ideas?

Hi has anyone experienced a drilling like noise when using the torque head on the V15 detect absolute please. It’s brand new and this is my third time of using it. I’ve done all the trouble shooting and tried it with the different heads which it is fine with so only makes this noise when using the torque head.

6 days ago

Ugh65Novice Member

asked in Using your cordless vacuum

Cordless Gen5 Detect - Wall dock/dok removal help

There seems to be no way to remove this particular wall mount as once it is locked in position there is no way to remove it.Please don't give me ludicrous answers like chat did. The staff at Sydney did not have a clue about this. I have owned machines all the way since v6 and all wall mounts were movable the Gen 5 not unless there is a special tool to get behind and move the lugs as you try to lift it which I doubt. No this one has been designed without removal and repositioning in mind. (Moderation Edit - Tags Added/Category Updated)

7 days ago

Martin1Novice Member

asked in Maintaining your cordless vacuum

Can I buy replace castor wheels for the cleanerhead?

It seems the little wheels have reached lifetime… How can I replace with new ones?

9 days ago

PCantNew Member

asked in General discussion

DC59 Floor tool - Where to Purchase when Dyson are OUT of STOCK?

HiThe DC59 Floor Tool has been out of stock for months.Is there another floor tool that I can use instead of this one - which isCarbon fibre motorised floor toolPart No. 949852-05With stiff nylon bristles that drive deep into carpets, while carbon fibre filaments collect dust on hard floors.Thank you

9 days ago

AViv26New Member

asked in General discussion

Dyson Gen5 - Where to buy a charger without buying a whole new battery?

Cut a long story short, I misplaced my dyson gen5 charger while transporting between clients, but now I can't seem to find anywhere where I can buy just a charger cable in Australia. Plenty available for the older models, but literally nothing for a gen5. Please help, as I love my gen5 so much 😢

9 days ago

sakpinNew Member

asked in General discussion

Horrible Dyson Customer Service & Poor Product Quality - 1-week review

Let's just say, I bought it on August 12, and Amazon shipped it quick, and now September 13 and still don't have a vacuum. It only worked for a few days, stopped charging, Dyson sent us a replacement part. When that didn't also fix a problem, they tell us to go to all the way NJ from Manhattan to see if we can repair. I just spent $1000, and need to drive an hour to see if we can fix the vacuum!?! No way. They gave me an option to drop it off at UPS and will send an entirely new vacuum. When I got to UPS, they said the reference number Dyson gave me was invalid. I had to call back again to Dyson and they gave me a new number. That didn't work again. Dyson says, "We can send you a label, you can pay for the box and ship it back". At this point I was FURIOUS. Asked for other options and they said we could wait like a week to get a box and UPS pick up. We have been vacuum-less for a month already and we have to wait more?! No way. I was so fed up and paid $40 for box and packing and just

10 days ago

Eeeek123Rookie Member

asked in Using your cordless vacuum

How to remove the laser fluffy head from v15 detect absolute?

I cannot remove the fluffy laser head to clean it. I’ve followed the instructions and unclicked the non laser end, but the fluffy head cannot be pulled away from the laser end of the plastic casing. Does anyone have any suggestions or advice? Thank you

11 days ago

BernieNovice Member

asked in General discussion

Cordless V10 Absolute - Power cutting in/out - Any ideas?

Dyson V10 Absolute cutting out after approx 10 secs, the machine stops then can re pull the trigger,it starts and then stops again after approx 10 secs again, the bin has been cleaned out and the filter has been cleaned even though there are no filter or blockage lights on, there are 3 blue lights on indicating full charge. I have been on the troubleshooting guide as recommended which is going to order me a replacement battery, I don’t think this is the issue but will see when it arrives. Anyone out there have any ideas. (Moderation Edit - Tags Added)

11 days ago

grioRookie Member

asked in General discussion

Dyson Gen5 iron/blue vs Prussian blue/rich copper - Why the extra Tools?

I am thinking of buying the Dyson Gen5, however I have noticed that , from the description from the dyson site, the Prussian Blue/Rich Copper comes with an extra accessory to the color iron/blue- the low reach adapter.Am I correct ? If yes, why would anyone buy the iron/blue color if it comes with one less acessory than the Prussian Blue/Rich Copper ?Thanks

11 days ago

ironsightNew Member

posted in General discussion

Dyson V15s Submarine - Compatibility Feedback

As you know, the V15s can’t officially be retrofitted to a standard V15.Let me rephrase it better: your 799€ vacuum cannot use a 150€ accessory that is fitted to the very same vacuum with an S at the end and with the same price and functionality.This due to two options, and whatever the answer, they’re both awful for customers and for a company like Dyson:you don’t want to you can’t due to a FW update issueNow the first one, although understandable, is a complete lack of respect towards your customers. We’re talking people that invested good money on what is supposed to be the best product on the market and I give you credit for that, is a great product, but being screwed over like this is something I wouldn’t expect to be honest. Especially because I, like many other people, would have been interested in purchasing that accessory, even with a higher price. But being cut out like this, with the very same model? That is not how you do it. You could have opted for an adapter if you reall

12 days ago

BridgetNew Member

asked in Maintaining your cordless vacuum

Cyclone V10 Animal - brush not rotating - Ideas?

I have a Cyclone V10 Animal vacuum cleaner. The main brush no longer rotates and doesn’t pick up anything. I tried the small brush and it also doesn’t rotate. I spoke to Customer Services who said I should buy a new motor (£105) I did and having fitted that it still doesn’t solve the problem. I have tried to speak to Customer Services on several occasions - each time I call they say the line is breaking up. I am SO frustrated…..

12 days ago

BaronRibbleNew Member

asked in General discussion

Cordless V11 Dok - Where to buy?

I have have just purchased a new V11 cordless vacuum ( with the removable battery ) and I would like to get a Dok for it but I’m not sure which model no is the correct one to order Any advice would be greatly appreciated (Moderation Edit - Tags Added/Title Updated)

12 days ago

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