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Dyson OnTrac™ and Dyson Zone™ headphones

81 Posts
J
joenni.abreuNew Member
asked in General Discussion
Why do headphones only come in one ugly color?

As amazing as the features of the Dyson headphones sound, the color alone is enough to prevent me from purchasing. Why can’t Dyson create headphones in a variety of colors? Personally, the Blush/Copper color that the new hair tools come in is absolutely beautiful. Why not make pink headphones as well? I’d purchase those in a heartbeat. Any thoughts?

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Jack
Dyson Community Manager
W
W15ardNovice Member
asked in General Discussion
Dyson zone with a generic USB-C to 3.5mm cable

Hello Everyone, New owner of a Dyson Zone (not the Absolute+ model) and really enjoying the headphones. The build quality is top notch, the noise cancelling on par with top tier headphones and sound signature very balanced, airy and quite neutral.As stated in the title I bought the normal model without the travel 3.5mm cable and adapter. The Dyson cable and travel adapter are out of stock everywhere so I decided to acquire a standard (non Dyson) USB-C to 3.5mm audio jack but it seems that the headphones do not recognise it. The generic cable works with other headphones I have. Can someone confirm if the headphones only work with the Dyson cable and adapter or if we can use a third party cable? If it only works with the Dyson cable, where can we buy the cables as they are not available anywhere that I can find.It may also be worthwhile to update the documentation as I did not find anything covering the topic other than one post on this forum showing the setup to listen to airplane enter

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Jack
Dyson Community Manager
K
kevoRookie Member
asked in General Discussion
Come Dyson be fair to loyal customer

Hi DysonCan you please help me in understanding why the first purchase of Dyson headphone were £899 now you offering 2 headphones for 899HELP me understandLoyal Customer

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Henry0918
ernables
Gold Level Contributor
ernablesGold Level Contributor
asked in General Discussion
Latest Firmware update for the Zones - Feb 2024

Hey @Stuart ,Hope you are well mate!I am downloading a new update for Feb 2024. Would you be able to once again ask the engineering team what is included in this update? it was a 17 minute download/install so was wondering if any major updates were included.I am happy to see Dyson are still supporting this product. I love these.Cheers...

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ernables
Gold Level Contributor
H
HoneybadgersNovice Member
posted in General Discussion
Need to add some functions to the zone + app

For starters, I would buy the airplane adapter if it was in stock, but we really need a more “permanent” option for wired use, especially since it’s not likely Dyson is going to support this super low volume niche product forever and the batteries are non-replaceable, being able to use them wired for long term support is just an important part. They’re built like tanks and sound incredible, but batteries wear out and it’d suck to have thousand dollar paperweights. Also nothing can do proper multipoint and I just want a wired connection when I’m at my laptop. It’s so much more convenient.Just firmware them to wire their internal DAC to receive data from usb-c. They have a dac inside them already and with the airplane adapter existing, definitely are able to decode. It’s a nice feature to sell that charge + data cable, but if it’s not included with the headphones, we need to be able to use usb-c at a minimum.  Also, provide a custom EQ slider for users with 6 or 8 sliders. The zones have

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Jack
Dyson Community Manager
S
Seannelson012Novice Member
asked in General Discussion
Dyson Zone LED lights

I absolutely love my Dyson zone, but over the last couple of weeks I’ve noticed different LED charging lights. Sometimes it slowly pulses white, Other times it slowly pulses yellow, and sometimes it’s solid green. I assume solid green is charged. But what’s the white and yellow? Also, does anyone know if there is a way to contact Dyson in regards to feature requests or product feedback?

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Jack
Dyson Community Manager
P
Poyraz26New Member
asked in General Discussion
Dyson Zone problem not starting

Hi guys,My Dyson Zone do not start for a while. I plug it for charging and orange flushing but not charging. Also do not connect to app or the app cannot find my headphones. I tried to press the starting button for 2 sec and even tried for 5 sec and 15 sec but it doesn’t start anyway. Do you have any idea how to start my headphones? Is there anyway to reset it? I am really in a big trouble. Thanks

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Jack
Dyson Community Manager
S
spuhcNew Member
asked in General Discussion
Dyson Zone Community Covering and FFP2 Community in Australia

Hi, where in Australia can I buy Dyson Community Covering and Dyson FFP2 Community to use with the Dyson Zone Headphones?

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Jack
Dyson Community Manager
H
hhsueyNovice Member
posted in General Discussion
Intended use case for Dyson Zone?

Hi,I was curious why Dyson decided to pair headphones with air purification, to design this product. Dyson has done air purification, but not audio before to my knowledge. Why make this bet on air purification headphones when there are already n95 masks out there? I think I do see a long more young people wear over the ear headphones these days. Was the idea to add purification for those that enjoy listening to music on the go? I think I saw a photo of James Dyson wearing these on the Tube. I think wearing these in a stuffy or smelly subway, especially like NYC for example, would make sense. But only for those that are bold enough. Clearly these are very conspicuous devices, and I’m wondering what Dyson’s thoughts are on the willingness of people to wear something like this. I’m not sure if covid and the normalization of masks was related. Thank you,Henry

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ernables
Gold Level Contributor
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Controlling your Dyson headphones
How do I control my Dyson Zone™ headphones using my Apple Watch?HEADPHONES - CONNECTION JOURNEY

 Dyson Zone™ headphones Apple Watch The 6.2.23380 update to the MyDyson™ app brings you the ability to control and interact with your Dyson Zone™ headphones using your Apple Watch (requires watchOS 9.0 or later).You can access and adjust Equaliser (EQ), Active Noise Cancellation (ANC) and airflow settings, check remaining filter life, and view real time air quality (AQ) and in-ear sound level data. Quick and easy control, on the go!Battery and filter life levelsIn-ear sound levelsAir quality levelsANC and EQ controls If you’ve not yet download the MyDyson™ app or paired your Dyson Zone™ headphones, take a look at the Dyson Community articles below: Downloading the MyDyson™ app Pairing your headphonesWe’d love to hear what other features you’d like to see!

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H
Silver Level Contributor
J
Jcc546Novice Member
asked in Controlling your Dyson headphones
Dyson Zone - Listening with a USB-C to USB-C

Hello 👋🏻 I tried using the included USB-C to USB-C cable to connect the Zone to my phone to listen that way but it doesn't work.I have a Samsung Galaxy S22 Ultra, it will recognize that a device is plugged in but it only sends it power, it doesn't recognize it as an audio device. If I use the in-flight adapter with a USB-C to 3.5mm adapter and connect it to my phone's USB-C port then my phone recognizes the 3.5mm adapter as an audio device and send out the audio.Is there a way I can use the Zone wired and connect it to my phone with just a USB-C to USB-C cable? Thank you!

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ernables
Gold Level Contributor
K
kakachiNovice Member
asked in Air quality
Zone - Dyson app not showing the correct data for airflow. Suggestions?

Hi, not sure if anyone else is seeing this.on the dashboard it shows ‘off’ but when you click on the details it is actually on ‘auto’. 

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K
D
DavidtheMalcolmNovice Member
posted in General Discussion
Dyson Zone is a Christmas Miracle for people with MCS/Fragrance Sensitivity

So I wrote this on Reddit but thought I’d post it here as well for anyone looking for impressions from somebody who has insane levels of scent sensitivity: Okay so ever since the first day I saw the Dyson Zone announced, I've wanted a pair. I know for a lot of people even after all the mask stuff related to covid were still worried about looking weird wearing them. And realistically, if you're someone who never has issues with air quality, or is a smoker, or in general do horrible things to your lungs on the regular, you won't see the value in this product. Without the visor they're just a set of very good headphones. But at the same time, you can get very good headphones for much cheaper.There are however people for whom this product will be life-changing. It is estimated that up to 30% of the population exhibit varying levels of negative reactions to perfume and other airborne irritants. This is often expressed as either migraines, asthma attacks or headaches.Me? I get migraines. Isn

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ernables
Gold Level Contributor
D
dyaknowattamean
asked in General Discussion
Dyson Zone - Software Update August 2023

Hi just wondering what was included/features in the new Dyson zone update please?

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D
D
DavidtheMalcolmNovice Member
posted in General Discussion
When Will the Zone Headphones Launch in Canada?

Hi there, I’ve been asking around and I haven’t been able to find when the Dyson Zone headphones will be available in Canada? I’ve been waiting patiently for these since they launched but they’re still not on sale in my country.I suffer from MCS (basically any perfume in the air even just a few particles per million will trigger a severe reaction. It’ll cause painful migraines that also trigger my fight or flight reflex in super irrational ways. Basically it’s like I’ve been drugged and at the very best I’m just in a lot of pain and loopy, at worst I get paranoid, angry and can’t stop thinking that jumping off my balcony would be a good way to make the pain stop.)So I’ve really been looking forward to these launching in Canada. But it’s taking forever. I’ve heard that if I bought them on Amazon and just had them shipped to Canada the warranty would still be honoured? I’d rather not do that as that adds a few hundred dollars to the price with import duties and what not.Anyway, any clari

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A
L
LJMNew Member
asked in General Discussion
Dyson Zone - Audio and Purification query - Feedback needed!

Hi. All related topics I can find are closed to comments, so asking a new question. Is the air filtration separate to the noise cancelling, i.e. can I run the air without any noise cancellation/audio?What level of noise does the air filtration create for the user? Thank you.

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A
K
Bronze Level Contributor
KaelanBronze Level Contributor
asked in General Discussion
Questions about the Dyson Zone Headphones

Questions about the Dyson Zone Headphones. 1. Do they have ANC as good as the XM5s2. What type of Air Quality sensors do they have.3. Do they sound as good as the XM5s or XM3s4. Can you do USB C Audio Pass through.5. Can you charge while you listen.

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ernables
Gold Level Contributor
Mel H
Mel HRookie Member
posted in General Discussion
Where to see, feel and experience Dyson Zone in Brisbane, Australia.

I would love to be able to see & feel the Dyson Zone prior to saving up my pennies to buy them.Does anyone know where I can experience them in Brisbane, Queensland, Australia?   

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A
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Air quality
Dyson Zone™ filtration, explained​ HEADPHONES - AIR QUALITY

 Ever wondered how the Dyson Zone™ headphones captures city pollution, including gas, allergens and particulate matter? We’ve worked with our production and engineering team at Dyson to bring you the answer!We’d love to hear how you’re using your Dyson Zone™ headphones to combat city pollution - share your insight below for a chance to win a Dyson Community badge 😁 Related Dyson Community topicsYour headphones and the Dyson AppGetting started with Purification and Visor on the headphonesGetting started with the joystick control and other audio features

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ernables
Gold Level Contributor
ernables
Gold Level Contributor
ernablesGold Level Contributor
posted in General Discussion
DJ'in' with the Zones... Images included

So, I dabble in a lot of things, and this past weekend I DJ’ed a birthday party. I usually use either my Sennheiser HD 25’s or my AKG N90Q’s, but decided to test this 8 hour party with the Zones.TL;DR - I was not disappointed.Something I like to do is put the headphones on top of my head (off my ears) so I can hear the room. The Dyson headband is strong enough to “hold in place” when I put the phones on my head ( meaning the ear cups are pressed against my head as if my head was listening.. does that make sense?) so I can quickly assess the audio and make a tweak if need be. Because they also flip out they can lay flat on my DJ controller which is a plus.I connected the charging cable, mainly to see if it would interfere with my operating, and it was not a problem. The cans will last for hours if you are not using filtration ( I did not use any filtration this time -- just as headphones) but still wanted to see how I got on with it should I ever find myself needing to connect them to s

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K
Bronze Level Contributor
M
Matt JamisonRookie Member
asked in Controlling your Dyson headphones
How do I change the Device on app

How do I change the Device on app @Kaelan 

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A
Z
ztaalmanNovice Member
posted in General Discussion
Headphones - Is the App AQ metrics broken?

Went for a walk in Chicago. The smoke has made the air quality some of the worst in the world. Yet the app has the air quality as 0.4. The same it is inside, the same it is all of the time. What gives? Are other people noticing this? I wonder if my device is faulty in some way.  

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A
ernables
Gold Level Contributor
ernablesGold Level Contributor
posted in General Discussion
Was totally in the "Zone" today...

Just a quick shout out to All Zone users and those on the sidelines thinking about getting a pair.I’m a cinematographer and many times I am out in some gnarly locations (“whatever it takes to get the shot!”) but most always when out in the elements where you can’t control the air (ie, in an air conditioned location) there are at least some smells you encounter.Today I was out in Hollywood 17 stories up on a roof of a building for a shoot.  Because we are outside, there are areas one can smoke, etc., but with the way the winds blow, you can go from upwind to downwind in a blast of cigar smoke in a matter of a second or thrice. This was a good use for my Dyson Zone cans. They did not disappoint. I really really likes these and yes the air still smellllllssssss freessshhhhhhhhhhhhh!!!!!! 🤓 The real MVP 

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ernables
Gold Level Contributor
A
Anonymous
published in General Discussion
Dyson Zone - Unboxing/ReviewSPOTLIGHTED POST

I came across this community while scrolling on Reddit! Great to see the Zone’s featured. Very extensive information, I specifically like the Dyson Zone™️ headphones: Getting started | Dyson Community post. I’m sure there’s a bunch of you already on Reddit, so you might have seen this review already. I thought I'd share it either way. (Dyson Zone) Love these things, the Air Purification works amazingly..“The sound quality is better than the AirPods Max. The weight of the headphones do not bother me at all. I have had them on my head for over 6 hours with no pressure points.Included cables are excellent quality with the ability to Charge and listen at the same time while wired.No noticeable delay in audio, able to watch videos and movies.” 

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ernables
Gold Level Contributor
Z
ztaalmanNovice Member
posted in General Discussion
CAD/Dimensions of Zone for 3D Printing

Hello!I could try and find my calipers and do this all manually.. however, to avoid potentially scuffing my headphones and for more accuracy.. I am inquiring if I can get a drawing/dimensions/3D CAD files, essentially whatever I am allowed to have.I want to start designing files for 3d printing such as a custom stand, compact case (similar to airpods max), and some mask efficiency designs. Anything helps, thanks!

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Charliebrown
Gold Level Contributor
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