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General discussion

Got a query that's pretty general around Voice assistants? Get an answer from the Community here.

  • 4 Posts
  • 36 Replies

4 Posts

chandlermanly
chandlermanlyRookie Member
posted in General discussion

Apple Homekit Integration

Hello all! I made this topic to see how many others would like to see the integration of Apple’s HomeKit to the Dyson smart fan ecosystem. I know Siri Shortcuts exist and there’s third party apps that can integration your Dyson with Apple’s HomeKit but I would love the option to be added so it “Just works”. Anyone else have opinions on this?

22
D
1 day ago
Stuart
Dyson Community Manager
StuartDyson Community Manager
published in General discussion

Dyson US launches Dyson Care: An Amazon Alexa voice skillDYSON CARE | ALEXA

Great news! Our US based team have launched a new Amazon Alexa voice skill that provides owner support. Those that own a Cordless vacuum can now say, “Alexa, open Dyson Care” to address their cordless vacuum’s performance, power, or visible issues. Alexa from Amazon guides owners through step-by-step diagnostics to identify problems and ways to resolve them. Sounds simple enough! In this article we cover 5 key questions which will help you get the best out of this new service.  (1) How does Dyson Care support owners?The types of troubleshooting that Dyson Care can support can fit into three main categories: performance, power, or visible. This could include a clog that’s affecting the suction, a battery replacement to improve your machine's run time, or regular wear and tear on a vacuum part.Dyson Care can help identify the problem and provide the necessary steps to fix it. Many issues can be resolved by the machine owner without the need for advanced engineering knowledge.​Dyson Care

420
Stuart
Dyson Community Manager
3 months ago
T
tpeterwNovice Member
asked in General discussion

Purifier doesn't connect to Google Home any more - Help!

My previously connected Dyson Pure Humidify+Cool™ PH01 (White/Silver) started showing as “offline” in Google Home app a few weeks ago, and I tried to reconnect Dyson app to Google home, resetting the purifier and re-adding it to the Dyson app, and now when I’m trying to add Dyson app to Google home it says “Dyson linked” first and then “Something went wrong, please try again” and nothing is added.Is this something to do with the device or Google home?

13
S
5 months ago
M
MareeWNew Member
asked in General discussion

Is your TP04 Pure Cool very Cool?

Hi everyone, My TP04 Pure Cool just arrived. Was super excited to get it but to be honest I haven’t had the best experience because my first unit was faulty and it’s taken over a month to get my second unit. I turned it on (and it works.. yay!) but it’s not as cool/cold as I thought it would be. The advertising looks a like it cools down a whole room but it hasn’t made a difference in mine yet. How effective do you find yours? Do you need to sit right in front of it? Thanks, Maree

1
Dyson Community Moderator
Community Moderator
1 year ago
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