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Dyson Submarine

  • March 24, 2025
  • 1 reply
  • 18 views

Recently purchased a Dyson Submarine 

cannot only purchase the head and have to buy an entire machine 

 

This unit is not designed for large surface areas, is incredibly slow at what it does, and with the absence of soap does not clean tough stains

 

This unit is for small area maintenance only - which is quite a large price to pay. 
It does leave dirty water residue and cleaning the head is arduous 

There are much better products on the market and feel this is a gimmick that should not be part of the Dyson stable 

 

Best answer by Jack

Hi ​@bjorn,

Welcome to the Dyson Community, and thanks for taking the time to share your feedback on the Dyson Submarine™ wet roller cleaner head.

As you’ve mentioned, the Dyson Submarine™ wet roller head is not compatible with pre-purchased V12 or V15 vacuums. To intelligently switch between wet and dry cleaning, the new Dyson V12s Detect Slim Submarine™ and V15s Detect Submarine™ variants have been reprogrammed with new software which recognises when the Submarine head has been attached, and automatically switches to wet cleaning mode.

Machines manufactured previously don’t include this software, and therefore aren’t compatible.

Please note, although the Dyson Submarine is engineered to wash using just water, you can add a gentle, low-foaming household antibacterial cleaning agent if you want:

 

The Dyson Submarine™ head can cover up to 160sqm on a full tank of water. Actual cleaning coverage will vary depending on usage. Our wet cleaning range does also include the new Dyson WashG1™ wet cleaner.

There’s nothing we can do to change the design or performance of your machine, but I hope this information is useful.

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Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2027 replies
  • Answer
  • March 25, 2025

Hi ​@bjorn,

Welcome to the Dyson Community, and thanks for taking the time to share your feedback on the Dyson Submarine™ wet roller cleaner head.

As you’ve mentioned, the Dyson Submarine™ wet roller head is not compatible with pre-purchased V12 or V15 vacuums. To intelligently switch between wet and dry cleaning, the new Dyson V12s Detect Slim Submarine™ and V15s Detect Submarine™ variants have been reprogrammed with new software which recognises when the Submarine head has been attached, and automatically switches to wet cleaning mode.

Machines manufactured previously don’t include this software, and therefore aren’t compatible.

Please note, although the Dyson Submarine is engineered to wash using just water, you can add a gentle, low-foaming household antibacterial cleaning agent if you want:

 

The Dyson Submarine™ head can cover up to 160sqm on a full tank of water. Actual cleaning coverage will vary depending on usage. Our wet cleaning range does also include the new Dyson WashG1™ wet cleaner.

There’s nothing we can do to change the design or performance of your machine, but I hope this information is useful.


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