Today, I observed a squeaky wheel on the rear of my Dyson Vis Nav Robot Vacuum Cleaner. This issue is distinct from the two large rubber wheels located at the front of the device. The affected wheel is one of the smaller plastic wheels situated at the back. I have determined the specific side of the wheel that is causing the squeaking sound.
Could you please provide guidance on the most effective solution to address this problem?
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson 360 Vis Nav
robot fully charged and easily to hand. If a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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