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General discussion

Got a query that's pretty general about your Dyson lighting? Get an answer from the Dyson Community here.

  • 2 Posts
  • 3 Replies

2 Posts

T
thang104New Member
posted in General discussion

Dyson Lightcycle desk Light - Under Warranty Exchange

Hi AllI have a Dyson Lightcycle desk light that has a faulty motion sensor. I was advised by the Dyson Customer Service team that the unit will be replaced under warranty. But the issue is I’ve been advised that there is a stock shortage of the Dyson Lightcycle Desk Lamp (Australian model) and they are no longer receiving any new stock in Australia. I have an active repair case on this.Would anyone know whether production has stopped on these lights in Australia? And who can I escalate this with within Dyson (beyond the customer service team) to have a look at my specific case to see if they can obtain a replacement unit on this?

2
K
Silver Level Contributor
22 days ago
H
hugopuaNew Member
asked in General discussion

Lightcycle task light sleep mode - Help

Hi. I already set the sleep mode for light cycle task light via app. The sleep mode doesn't work unless I turn the light off and on and it work within the sleep time range. The time interface got two buttons, one from the top right is Reset and top left is Done. What’s the two buttons for? how to set?

1
Jodey
Community Moderator
1 month ago
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