Add CN version of Dyson Solarcycle lamp into US account? | Dyson Community
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Add CN version of Dyson Solarcycle lamp into US account?

  • 19 February 2024
  • 2 replies
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Hello, I have CN version of Dyson Solarcycle. How could I add my lamp into US account? For China I have to have mobile phone to add it into MyDyson app, but add process just stop for US location

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Best answer by Jack 20 February 2024, 15:42

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So, without adding to MyDyson app I can`t use solarcycle feature, it is very annoying.

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Hi @rrunfa,

Welcome to the Dyson Community!

You’ll only be able to register Dyson machines purchased within the US using the US version of the MyDyson™ app.

A machine purchased in China would need to be registered on the appropriate version of the MyDyson™ app to use the connected features.

I’m sorry if this wasn’t the news you were hoping for here.