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General discussion

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141 Posts

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suebee3340Rookie Member

posted in General discussion

Let's Talk Airstrait - Who has one and what are your tips and experiences?

I love the Airstrait. I bought it as soon as it came out. Didn’t get a fancy color it was so new. I didn’t want to wait for the other colors to come out.This makes straightening my hair damage free for sure. I don’t even bother sectioning it LOL. I’m always in a hurry.Would be cool if it was cordless like the Corrale.

1 month ago

HeliasNovice Member

posted in General discussion

How are you liking the Airstrait after continuous use?

I’m very on the fence about buying one as they’re obviously super expensive. But knowing how others are liking it for either everyday or weekly use can make my decision easier.

3 months ago

StuartDyson Community Manager

published in General discussion

Dyson Hair care: Getting startedHAIR CARE - TUTORIAL

If you’ve ever wondered exactly how to set up your Dyson Airstrait™ straightener, Dyson Airwrap™ multi-styler, Dyson Supersonic™ hair dryer or Dyson Corrale™ straightener, here’s your chance! We’ve brought together the ‘Getting Started’ videos for each into one place. These videos are designed to help you become familiar with the machine, whilst covering the unboxing, assembly, operation, airflow functions, and how to start with styling. Get started by simply clicking on the video for your particular model. Dyson Airstrait™ straightener How to: Create a naturally straight blow out with the Dyson Airstrait™ straightener How to: Create a stretched bubble puff ponytail with the Dyson Airstrait™ straightener How to: Create a '90s-inspired straight blow out with the Dyson Airstrait™ straightener Dyson Airwrap™ multi-styler Dyson Supersonic™ hair dryer Dyson Corrale™ straightener The colourway of your particular model may vary from the one shown in the video, but the process for using it wil

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4 months ago

Smiley9501Novice Member

published in General discussion

Dyson Flyaway attachment - Feedback wanted!SPOTLIGHTED POST

Does anyone have the Flyaway attachment that goes on the Supersonic? I get quite a lot of flyaways (especially after drying!) so I am super tempted to try this out!

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7 months ago

CurlyJaneBronze Level Contributor

published in General discussion

Airwrap - Show me your Curls! PLEASE!SPOTLIGHTED POST

Heyyyyy Everyone! New Airwrap owner here.. Hi!I have all three barrels (20,30 and 40mm). I’m still trying to get the hang of using them but my hair is straight but frizzy.I used to use my straighteners to get that ‘relaxed beach wave look’ but now all these barrels open a whole new world of opportunities!!!!I need some inspiration ladies! Please, please show me what hairstyles you’ve achieved with these different barrels. I’m desperate for some tips! 😅Also, any advice on how to hold the airwrap to get my hair styled quickly would be a bonus! 🤗Thank you!!Lily Jane x

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7 months ago

BuffyhNovice Member

published in General discussion

Dyson new Supersonic Colour - I am in LOVE!SPOTLIGHTED POST

I got the Dyson Airwrap in November last year AND I love it!I decided on the blue & rosé colourway, which looks so beautiful! I’ve just seen they have a new Topaz Orange colour AND I want it so so badly!! My Airwrap now looks lonely and I’m seriously considering buying the Supersonic 😁If anyone has one yet, please, please, please share your photos! 😍!

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7 months ago

mgeller1Rookie Member

asked in General discussion

Air wrap - dual voltage (Rumour that they've released one)

I heard from a friend that Dyson recently released a dual voltage model of the airwrap. Is this true? I checked the website and cannot find information on voltage anywhere. If yes, this would be amazing since I live in Germany and will be moving back to the States soon. Would love a product that can be used in different countries.

2 days ago

mgeller1Rookie Member

asked in General discussion

Warranty claim for Dyson airwrap in Germany - Input reuqired

After less than one year of use, my Dyson airwrap stopped working. After inspecting the filters and doing all of the suggested troubleshooting it still won’t work. I am an American currently living in Germany and purchased an EU model in Germany. Initially I took steps to go through the German Dyson website to try to file a warranty claim and it’s proving to be impossible. They direct you to a WhatsApp link where it appears no one is actually monitoring it? I have tried to contact someone for a week and will on occasion get a one sentence response and nothing further. The only other option is to call customer help - which will be in German and that’s a language barrier for me. Has anyone else had this issue and been able to successfully resolve? (Moderation Edit - Tags Added/Converted to Question)

3 days ago

SteelboyRookie Member

asked in General discussion

Hair straightener - Broken open/close button - How to fix?

HiMy wife has a standard hair straightener, and the “chrome” plastic open/close button has broken, one of the legs has snapped which holds the button in place, I have looked at the Dyson spares list but does not show this as something Dyson sell?, has anyone else had this fail, if so were you able to find a replacement part?

3 days ago

courtneyhornkeNew Member

posted in General discussion

Airwrap Cable Tangled - Any ideas?

I purchased my airwrap almost a year ago and my cable is extremely tangled and it’s just annoying to untangle before I use it everytime but it also tangles up right after. Is there anything I can do to fix that?? At home or get the cord replaced?

12 days ago

Seamus DoreyNew Member

asked in General discussion

Identifying Counterfeit - Dyson Supersonic 'ditterent hair styles' counterfeit product

Hello there,I am guess, unfortunately, that I have purchased a counterfeit product as ‘different’ in ‘Engineered for different hair types’ is misspelt ‘different’ on the front of the box? I’ve also n noticed that on the side of the box under ‘Re-engineered Diffuser’ it says ‘...andlreduce fizz.’I thought it might be useful to share this info with others, as these are easy spots (although I missed them, but to be fair wasn’t looking for them).Thanks for any information.Regards,Seamus.

20 days ago

Hants1New Member

asked in General discussion

samiracarusoRookie Member

posted in General discussion

UK Airwrap in Italy and Spain - URGENT

Hello, I purchased an Airwrap a while back in the UK. I am now in holiday in Italy and brought it with me. I just assumed that I could use it with an adapter the way I use my phone charger, however upon attempting the adapter shut off few seconds after I turned on the Airwrap and hasn’t worked since, had to toss it.I can’t find a helpful answer online. I found this: https://support.dyson.com.au/supporthome.aspx/Hair-Care/Dyson-Airwrap-Styler/Dyson-Airwrap-Styler/310729-01/using-your-dyson-machine/how-to-use-your-appliance-abroad which states I should be able to use it since Italy and UK share the same V range. I contacted Dyson UK since they sold me the product to ask for advice and they told me since I am not in the UK at the moment that I should contact Dyson Italy for assistance and that they could potentially supply me with an airwrap with a EU plug. I contacted Dyson Italy and they were disgustingly rude and pretty plainly just said they cannot help me, I should not use an adaptor

1 month ago

LlcreswellNew Member

posted in General discussion

Product Suggestions - Bowl Diffuser

Dyson needs to create a descent diffuser for curly hair. The current one does not hold and lift hair. So tempted to switch to the shark just for the diffuser but I love the dryer.

1 month ago

A.D.Rookie Member

asked in General discussion

Which type of Airwrap should I buy?SPOTLIGHT

I'm buying an Airwrap as a birthday present for my mom. I would describe her hair as medium length. She has layers at the front probably from chin length to collarbone, but her hair is slightly longer at the back. When I read the descriptions of the normal and long versions of the Airwrap I wasn't sure which category she falls into? Would the normal version have a better chance of working on her hair? Thanks in advance!

1 month ago

KarenPottsNovice Member

asked in General discussion

What is the best way to contact Dyson - Corrale repair needed.

Can anyone help.. I have Coralle straighteners worth £400 which are still in warranty, however they don't work! Trying to contact Dyson is impossible.. the chat doesn't work, no phone lines and a WhatsApp service that isn't fit for purpose! Any suggestions?? I will need to buy a new pair which as a new mom is an expense I cant afford (Edited By Moderator - Title Updated/Tags Added)

1 month ago

JulieWRookie Member

asked in General discussion

I have the UK version of the Corrale Straighteners. Can I use them in the USA?

Can I use my UK-model Corrale straighteners in the USA? Are there any electrical current issues people are aware of? Given the straighteners have a Flight Safe mode, I assume they can be used in different electrical environments, but thought it best to check.

1 month ago

Amy daviesNew Member

asked in General discussion

My air wrap is only working intermittently - Help!

I cant contact anyone at dyson for help with my air wrap there is no response to chatbot or phone lines. It’s terrible.

1 month ago

Amelia DunnNew Member

asked in General discussion

Coanda Hair Dryer for Dyson Airwrap - Out of stock - Suggestions?

Hey guys, I brought a second hand Dyson a few months ago but the girl had lost the Coanda drying attachment.I have frequently checked the Dyson parts on the website but they are always out of stock.I have contacted them and say said to wait but nothing has changed and it's been a while. Does anyone know where I could get this attachment from? Thanks heaps

1 month ago

angelagrayceNew Member

asked in General discussion

Supersonic Hairdryer doesnt work in the US

Hi there, I was gifted a brand new Supersonic hairdryer as a wedding gift while I was in India. However, I permanently live in the US and found that the plug and voltage do not work in the US. Is there any way I can do an exchange for one that is US compatible? I was really looking forward to getting this hair dryer and sad that I cannot use it at all. Any help would be appreciated!Thanks,Angela

1 month ago

shona1965Rookie Member

asked in General discussion

Does anyone know if A UK bought Airwrap will work in India? (Solved)

Does anyone know if Uk bought Airwrap will work in India?Many thanks

1 month ago

Clairebear1New Member

asked in General discussion

Which sized barrel to use for Dyson Airwrap - Recommendations welcome

I’m looking to purchase an Airwrap but unsure which sized barrel would be best suited to my thick shoulder length and naturally curly hair. What does everyone recommend? Thank you

1 month ago

KorzikanNew Member

asked in General discussion

Airwrap stopped working in use - Smoking and no power

Hi ,my air wrap stopped working as I was curling my hair and smoke started coming from the back of it, I was terrified!In have bought it a while ago and got rid of box packaging as I had no storage space left, is there anything can be done ,please.?🥺

1 month ago

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