The unit is getting power but it’s not turning on. All I see is 2 flashing screens.
- Contact Dyson with an alert icon
- Contact Dyson with a QR code
Contact Dyson Alert Icon
Any suggestions?
Solved
AIRSTRAIT: Error "Contact Dyson" and unit will not turn on
Best answer by Jack
Hi
Welcome to the Dyson Community!
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Airstrait™ straightener easily to hand. If a repair or a replacement is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region. Or, scanning the QR code shown on the LCD screen with your phone camera should also take you to the right contact information.
We'll look forward to speaking with you!
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+13Hi
Welcome to the Dyson Community!
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Airstrait™ straightener easily to hand. If a repair or a replacement is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region. Or, scanning the QR code shown on the LCD screen with your phone camera should also take you to the right contact information.
We'll look forward to speaking with you!
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