Awful Delivery and Customer Sevice | Dyson Community
Question

Awful Delivery and Customer Sevice

  • 19 June 2024
  • 1 reply
  • 18 views

I ordered the Dyson Supersonic hairdryer for it to arrive on Saturday the 15th. Three days after the original delivery date and I still dont even have an email to say it has been dispatched. After two online customer service chats and two phone calls I still have no updates on when the order will be sent I keep getting told it has been expedited but no date that it will be sent or delivered.

Really disappointing service for such an expensive product.


1 reply

Userlevel 6
Badge +10

Hi @ALanigan23,

Welcome to the Dyson Community, and thanks for letting us know about this - I’m sorry to hear about your experience so far.

I’ve reached out directly to request some further details. I’ll look forward to hearing from you.

Reply