Hi. Im new to the community. My aunt in the US recently purchased a dyson complete airwrap as a gift for us and brought it here in the Philippines. Unfortunately, we cant use it here due to the difference in voltage. Asked dyson philippines customer care if they can swap or recommend any transformer converter but they said that its best to ask Dyson US on it. Is there any particular brand of transformer or coverter available in the philippines that we can purchase to make this work here? I know we can no longer use the warranty since its only valid in the US and we can bo longer return it to US too since the number of days for return already lapsed so we are just exhausting means to make it work here in the Philippines. Any leads eill be greatly appreciated. We just dont wanna wast the money spent on this dyson so we better make this work here.
Hi
Welcome to the Dyson Community!
All relevant information around using the Dyson Airwrap
multi-styler and other Dyson hair care technology abroad is included here:
To ensure Dyson machines work correctly and without damage, and that we can offer effective support in the event of a breakdown, we would always recommend purchasing a machine in the country you intend to use it.
I’m sorry if this wasn’t the answer you were hoping for here.
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