I recently purchased a hairdryer and upon cleaning the electrical cord from dust for the first time I noticed that colour from the cord is rubbing off on the slightly damp paper towel. I feel like this should not be happening as none of my other cords in the home do this. Can someone please explain why?
thank you
Solved
Dyson Hair dryer
Best answer by Jack
Hi
Thanks for coming back to me - yes, it’s probably best to speak directly with Dyson Customer Care.
Just visit Dyson.com and click Support to reach the right team for your region.
We’ll look forward to speaking with you!
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+13Hi
Welcome to the Dyson Community!
Thanks for letting us know about this. This sounds extremely unusual - lightly wiping the cord with a cloth shouldn’t cause any issues.
Please can you confirm where you purchased your Dyson Supersonic™ hair dryer from?
Hi Jack - I purchased this online from Shoppers Drug mart. I thought it was odd as well as most cords never give off colour. Sounds like I should contact Dyson customer service?
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