Help with a Dyson Corrola message

Hi ​@KAP 

Welcome to the Dyson Community!

As I understand, you are facing an issue with the alert screen. I have attached the image below to verify the exact issue. Kindly confirm.

Additionally, please turn your straightener off and then back on again to reset it.

If the issue still persist, please contact Dyson Customer Care directly for further support Visit dyson.com and click Support for the contact options for the Dyson Customer Care team in your region.

Hope this helps!

Hi.Thank younfor your reply ,I have dome all that and still its sayimg the same message .

Dyson cannot help either ?

Kindest

Karen

Hi ​@KAP,

Welcome to the Dyson Community!

This sounds like an unusual issue, and it’s not something we can troubleshoot via the Dyson Community forum.

To help pinpoint the cause, our customer care experts will need to guide you through additional troubleshooting checks when you have your Dyson Corrale™ straightener available. They will then discuss repair or replacement options if necessary.

Visit Dyson.com and click "Support" to reach the right Customer Care team for your region.

Feel free to reach out to us in the Dyson community if you need any further advice or support.

We look forward to speaking with you!

I have spoken to Dyson and they have said its not repairable  to throw it away and buy another one ?

Is this correct ???